Passive Fire Protection Product Specialist – Customer-Facing

ARC Building Solutions

Leeds

On-site

GBP 31,000 - 40,000

Full time

2 days ago
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Job summary

ARC Building Solutions is hiring a Technical Product Specialist focused on cavity barriers, firestopping and passive fire protection systems. The role is customer-facing and requires the ability to explain detailed product and test information to customers from design through installation.

You will support product testing, documentation, and training while contributing to new product development. A relevant construction or technical qualification is advantageous, with IFE Level 2 or higher

Qualifications

  • Two years in a customer-facing role within construction, building products or similar.
  • Experience with passive fire protection, cavity barriers or firestopping is preferred.
  • Ability to interpret drawings and test evidence and explain technical information clearly.

Responsibilities

  • Provide technical customer support, reviewing drawings and specs to help customers select ARC products.
  • Assist in product testing, certification records, and aligning with market requirements.
  • Develop and maintain accurate product documentation and ensure CCPI compliance where relevant.
  • Create and deliver training materials; share knowledge with colleagues and partners.

Skills

Passive fire protection knowledge
Technical communication
Customer support
Reading drawings/specifications
Regulatory & Building Regulations
CRM & enquiry management
Microsoft 365

Education

IFE Level 2 in Passive Fire Protection

Tools

CRM system
Microsoft 365

Job description

ARC Building Solutions is hiring a Technical Product Specialist focused on cavity barriers, firestopping and passive fire protection systems. The role is customer-facing and requires the ability to explain detailed product and test information to customers from design through installation.

You will support product testing, documentation, and training while contributing to new product development. A relevant construction or technical qualification is advantageous, with IFE Level 2 or higher

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