Passive Fire Operational Performance Manager (South)

Complii; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Excellent salary

Performance bonus

Car allowance

25 days holiday

Birthday day off

Collaborative leadership team

Job summary

Complii is seeking a Passive Fire Operational Performance Manager to drive operational and financial performance across its Passive Fire businesses, working with divisional leadership to strengthen controls, improve cash and revenue conversion, and increase accountability for results.

You will collaborate with operations, commercial, and finance teams to identify opportunities, remove barriers, and establish visibility to sustain improvement across the south region.

Qualifications

• Proven operational leadership within Passive Fire, Fire & Security, compliance, engineering, contracting, or technical services.
• Strong commercial and financial acumen with experience improving revenue and profitability.
• Expertise in KPIs, productivity, forecasting, and data-enabled performance management.
• Action-oriented, collaborative leadership style capable of challenging norms and aligning senior stakeholders.

Responsibilities

• Drive operational and financial performance across Passive Fire businesses in the south with focus on revenue, profitability, cash generation, and delivery against objectives.
• Establish clear operational KPIs and routines, improve forecasting and visibility, and ensure accountability for actions.
• Identify and deliver improvements across scheduling, resource utilisation, invoicing, aged debt, WIP, margin, and systems.
• Partner with operational, commercial, and finance teams to strengthen accountability and support acquisitions.

Skills

Operational leadership

Commercial acumen

Data-driven decisions

Stakeholder management

Job description

At Complii, we are on the lookout for a Passive Fire Operational Performance Manager to drive operational and financial performance across our Passive Fire businesses, working closely with the Divisional Managing Director and leadership teams throughout the South. This role focuses on strengthening operational control, improving cash generation, increasing revenue conversion, and creating greater accountability for performance across the businesses.

If you enjoy improving business performance, turning strategy into action, and working with leadership teams to deliver measurable results, this is an opportunity to make a significant impact within an ambitious and ever-growing business.

You will play a pivotal role in improving the performance of our Passive Fire businesses, with a focus on revenue, margin, cash, productivity, forecasting, and operational delivery. From day one, you'll work closely with operational, commercial, and finance teams to identify opportunities, remove barriers to performance, and establish the visibility and discipline needed to deliver sustainable improvement.

What you receive for joining us

We believe in rewarding exceptional leadership, which is why we offer an excellent salary, performance-related bonus, and car allowance. This includes 25 days' holiday plus bank holidays, an additional day off for your birthday, a collaborative and supportive leadership team, and the opportunity to make a measurable impact on the performance of our Passive Fire businesses while supporting the continued growth and development of Complii.

• excellent salary, performance-related bonus, and car allowance
• 25 days' holiday plus bank holidays
• an additional day off for your birthday
• a collaborative and supportive leadership team
• the opportunity to make a measurable impact on the performance of our Passive Fire businesses while supporting the continued growth and development of Complii

Here is a look at some of the things you will be doing

• Driving operational and financial performance across our Passive Fire businesses in the south, improving revenue conversion, profitability, cash generation, working capital, productivity and delivery against business objectives
• Establishing clear operational KPIs and performance routines, improving forecasting and business visibility while ensuring actions are owned, tracked, and delivered
• Identifying and delivering improvement opportunities across scheduling, resource utilisation, quote and remedial conversion, invoicing, aged debt, WIP, margin, and operational systems
• Working closely with operational, commercial, and finance teams to strengthen accountability, remove barriers to performance, embed best practice, and support the successful integration of future acquisitions

Can you show experience in some of these areas

• Proven operational leadership, business improvement, or performance management experience within Passive Fire, Fire & Security, compliance, engineering, contracting, or technical services
• Strong commercial and financial acumen, with experience improving revenue, profitability, cash generation, working capital, and overall business performance
• A strong understanding of operational KPIs, productivity, utilisation, forecasting and performance management, with the ability to use data to identify issues and drive measurable improvement
• An action-oriented and collaborative leadership style, with the confidence to challenge established ways of working, influence senior stakeholders, and create a culture of ownership, accountability, and continuous improvementIf you feel you have the skills and drive to make an impact, even if you don't meet every requirement above, we'd still love to hear from you.

Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and lifts & escalator divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to drive meaningful improvement across our Passive Fire businesses, strengthen operational and financial performance, and play a key role in the continued growth and success of the Group