Passenger Assistant

The Methodist Church in Britain; Wigan; On-site; GBP 12,000 - 15,000; Full time

Job summary

St Helens Borough Council is hiring a Passenger Assistant to support pupils with autism and complex learning needs on travel to and from Rectory Church of England Primary School's Orchard Specialist Provision. You will help keep pupils safe, calm, and reassured, building trust with each child.

The role emphasises a patient, caring approach, adaptability, and teamwork with the driver and school staff. DBS checks are required, and experience with SEND is desirable.

Qualifications

• Enhanced DBS check is required.
• Experience of working with children with SEND is desirable.

Responsibilities

• Help pupils travel safely and comfortably to and from school.
• Provide reassurance and support tailored to each pupil's needs during journeys.
• Build positive, trusting relationships with pupils and staff.
• Respond calmly to changing situations and individual needs on journeys.
• Work alongside the driver and school staff to keep journeys safe and positive.

Skills

Patience

Caring

Adaptable

Positive attitude

Resilience

Team player

Willingness to learn

Reliability

Job description

Passenger Assistant at Rectory Church of England Primary School's Orchard Specialist Provision, advertised by St Helens Borough Council's schools department, supports children with autism and complex learning needs on their journeys to and from school. The work centres on keeping pupils safe, comfortable and reassured during travel, building trusting relationships and responding calmly to changing needs, while working alongside the driver and school staff. Experience of SEND is desirable rather than essential, with attitude and willingness to learn weighted more heavily. An enhanced DBS check is required.

What the job involves

• Help pupils travel safely and comfortably to and from school
• Provide reassurance and support tailored to each pupil's individual needs
• Build positive, trusting relationships with pupils
• Respond calmly and positively to changing situations and individual needs
• Work closely with the driver and school staff to keep journeys safe and positive

What’s required

Skills & knowledge

• Patient, caring and understanding
• Adaptable and able to think on their feet
• Positive, enthusiastic and resilient
• Committed to supporting children with additional needs
• Reliable, responsible and a good team player
• Right attitude and willingness to learn

Checks & eligibility

• Enhanced DBS check

Nice to have

• Experience of working with children with SEND