Passenger assistant

The Methodist Church in Britain; West Boldon; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Local Government Pension Scheme with 0

Flexible working

Learning and development opportunities

Local and national retail discounts

Family-friendly policies

Paid time off for volunteering

Job summary

Oxfordshire County Council’s Fleet Services is seeking a Passenger Assistant to support service users travelling to SEN schools and day services, ensuring safe journeys with dignity. You will assist passengers with boarding, alighting, and staying safe, working closely with the driver to coordinate movements.

No formal qualifications are required, and disability awareness and safeguarding training will be provided.

Qualifications

• Good standard of general education, no formal qualifications required

Responsibilities

• Help service users leave their homes, board and alight from the vehicle, and reach their service safely and with dignity
• Assist in the safe conveyance of service users to and from SEN schools, adult and learning disability day services, and for activities and respite care
• Work co-operatively with the vehicle driver and other staff so passenger movements and journeys are completed safely and effectively
• Maintain high standards of customer care, accuracy, safety and effectiveness in all tasks, with a mature and disciplined approach

Skills

Communication skills

Dealing with challenges

Disability awareness

Mature attitude

Education

General education

Job description

This passenger assistant post sits within Fleet Services at Oxfordshire County Council and covers transport for service users to SEN schools, adult and learning disability day services, and respite care. The work centres on helping passengers leave home, board and leave the vehicle, and reach their service safely and with dignity, alongside the driver. The role uses specialised passenger vehicles and suits people comfortable around those with learning and physical disabilities. Successful candidates complete disability awareness and safeguarding training, and no formal qualifications are needed.

What the job involves

• Help service users leave their homes, board and alight from the vehicle, and reach their service safely and with dignity
• Assist in the safe conveyance of service users to and from SEN schools, adult and learning disability day services, and for activities and respite careWork co-operatively with the vehicle driver and other staff so passenger movements and journeys are completed safely and effectively
• Maintain high standards of customer care, accuracy, safety and effectiveness in all tasks, with a mature and disciplined approach

Qualifications

• Good standard of general education, no formal qualifications required

Skills & knowledge

• Ability to communicate and share information
• Ability to deal with challenging situations
• Comfortable working around people with learning and physical disabilities
• Mature, disciplined approach to duties

Other

• Willingness to complete disability awareness and safeguarding training

What's offered

• Local Government Pension Scheme with employer contributions of up to 19.9%
• Flexible working, including flexi-time, part-time, job sharing, nine-day fortnights and annualised hours
• Learning and development opportunities
• Local and national retail discounts
• Family-friendly policies, including carers leave
• Paid time off for volunteering