Parts Telesales Advisor

ACS Recruitment Consultancy; Grays; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Guaranteed bonus

Uncapped earning potential

Weekdays only schedule

No weekend work

22 days annual leave

Job summary

ACS Automotive in Grays is seeking an experienced Parts Telesales Advisor to join a busy automotive parts department. The role focuses on handling inbound enquiries, identifying the correct parts, processing orders, and providing quotations over the phone, with a strong emphasis on customer service.

Working Monday to Friday, 8am to 5pm, with no weekend work and a guaranteed bonus within a £30,000 OTE package, you can enjoy uncapped earning potential.

Qualifications

• Experience in automotive parts environment is essential.
• Strong communication and customer service skills.
• Ability to identify correct parts and upsell where possible.

Responsibilities

• Handle inbound telephone enquiries from customers seeking automotive parts.
• Identify and supply the correct parts for customer requirements.
• Process parts orders accurately and efficiently; provide quotations and check availability.
• Build relationships with customers and maximise parts sales.

Skills

Automotive parts knowledge

Customer service

Phone sales

Job description

Parts Telesales Advisor – £30,000 OTE

West Thurrock / Grays, Essex

Permanent / Full Time

Salary: £30,000 OTE, including a guaranteed bonus, with uncapped earning potential

Working Hours: Monday to Friday, 8:00am – 5:00pm

No weekends!

Experienced in Automotive Parts? Fancy a Monday to Friday role?

We're looking for an experienced Parts Telesales Advisor to join a busy automotive parts department in the West Thurrock area.

This is a great opportunity for someone who knows their way around automotive parts, enjoys dealing with customers over the phone and wants a role where they can put their existing knowledge to good use.

The client is looking for someone who can hit the ground running, so previous experience in an automotive parts environment is important.

And with no weekend working, a guaranteed bonus and the opportunity to earn more, there's plenty to like about this one!

What you'll be doing

• Handling incoming telephone enquiries from customers looking for automotive parts
• Identifying and supplying the correct parts for customer requirements
• Processing parts orders accurately and efficiently
• Providing quotations and checking parts availability
• Building good relationships with customers and providing excellent service
• Identifying sales opportunities and helping to maximise parts sales
• Working closely with the rest of the Parts team to keep everything running smoothly

What we're looking for

• Previous experience as an Automotive Parts Advisor or Parts Telesales Advisor
• Good knowledge of automotive parts and parts identification
• Confidence dealing with customers over the telephone
• Good communication and customer service skills
• The ability to work accurately in a busy environment
• A proactive attitude and an interest in sales

Ideally, you'll already be working in a dealership parts department, motor factor or similar automotive parts environment and be confident enough to get up to speed with minimal training.

What's on offer?

• £30,000 OTE, incorporating a guaranteed bonus
• Uncapped bonus potential
• Monday to Friday, 8:00am – 5:00pm
• No weekend working
• No regular overtime (apart from one compulsory annual stocktake)
• 22 days' annual leave