Parts Supervisor

Group 1 Automotive UK; Peterborough; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

33 days annual leave (incl. bank hols)

Exclusive retail discounts

Car discounts on new/used cars andserv

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

Wellbeing support

24/7 access to healthcare

Volunteer day

Share purchase plan

Refer a friend bonus

Training and development opportunities

Life assurance

Job summary

Group 1 Automotive UK is seeking a Parts Supervisor for its Mercedes Benz Peterborough site. You will manage day-to-day parts operations, assist customers face to face or by phone, and ensure accurate stock handling with strong attention to detail.

The role offers opportunities to develop within a global automotive group. You will need excellent communication, organisational skills, and a valid UK driving licence.

Qualifications

• Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment.
• Capable of maintaining a methodical and logical approach, particularly during busy periods.
• Excellent communication and customer service skills.
• Proficient in IT, with experience of using web-based systems, email, and Microsoft Excel, Word and Outlook.
• Must hold a valid UK driving licence.

Responsibilities

• Be fully aware of the usual trading terms of the retail centre.
• Maintain surcharge ledger, making sure all parts sent to manufacture are clean and drained of oil.
• Update the aftersales manager on monthly basis on outstanding customer orders etc.
• Report any stock damage or stock losses to the aftersales manager.
• Ensure that parts are correctly checked against delivery notes and that they are binned accordingly and that all orders are checked.
• Check all pars invoices against despatch notes on weekly basis.
• Ensure all old units are returned to manufacture in the prescribed manner.

Skills

Communication

Organisation

Customer service

Time management

Prioritisation

Driving licence

IT proficiency

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Parts Supervisor - Mercedes Benz Peterborough

Working in our parts department as a Parts Supervisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family‑friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle‑to‑work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover

What you’ll do day to day

• Be fully aware of the usual trading terms of the retail centre.
• Maintain surcharge ledger, making sure all parts sent to manufacture are clean and drained of oil.
• Update the aftersales manager on monthly basis on outstanding customer orders etc.
• Report any stock damage or stock losses to the aftersales manager.
• Ensure that parts are correctly checked against delivery notes and that they are binned accordingly and that all orders are checked.
• Check all pars invoices against despatch notes on weekly basis.
• Ensure all old units are returned to manufacture in the prescribed manner.

Helpful skills and qualifications

Don’t worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.

• Strong ability to meet deadlines and effectively prioritise tasks in a fast‑paced environment
• Capable of maintaining a methodical and logical approach, particularly during busy periods
• Excellent communication and customer service skills
• Exceptional time management skills and the ability to thrive under pressureProficient in IT, with experience of using web‑based systems, email, and Microsoft Excel, Word and Outlook
• Must hold a valid UK driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us

just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork - Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.