Parts Supervisor

Group 1 Automotive; Peterborough; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

33 days annual leave

Retail discounts

Car discounts & servicing offers

Company pension

Family-friendly policies

Cycle-to-work

Healthcare support

Volunteer day

Share purchase plan

Employee training and development

Life assurance

Job summary

Group 1 Automotive is recruiting for a Parts Supervisor in Peterborough. You will manage day-to-day parts operations, communicate with customers and maintain ledgers, ensuring accuracy across deliveries and invoices.

Ideal candidates will have strong organisational skills, IT proficiency with Excel/Outlook/Word, and a valid UK driving licence. This role supports a growing automotive retail centre and offers staff benefits.

Qualifications

• Experience in parts retail or automotive aftersales.
• Strong organisational and customer service skills.
• Proficient IT skills with Excel, Word and Outlook.
• Valid UK driving licence.

Responsibilities

• Be fully aware of the usual trading terms of the retail centre.
• Maintain surcharge ledger, making sure all parts sent to manufacture are clean and drained of oil.
• Update the aftersales manager on monthly basis on outstanding customer orders etc.
• Report any stock damage or stock losses to the aftersales manager.
• Ensure that parts are correctly checked against delivery notes and that they are binned accordingly and that all orders are checked.
• Check all pars invoices against despatch notes on weekly basis.Ensure all old units are returned to manufacture in the prescribed manner.

Skills

Customer service

Communication

Time management

Prioritisation

IT proficiency

UK driving licence

Excel

Outlook

Word

Tools

Excel

Outlook

Word

Job description

Parts Supervisor –Mercedes Benz Peterborough

Want to be the best you can be? It's what drives us too.

Working in our parts department as a Parts Supervisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growingwith our training and development opportunities for everyone.
• Life assurancewith the option to increase cover

What you’ll do day to day

• Be fully aware of the usual trading terms of the retail centre.
• Maintain surcharge ledger, making sure all parts sent to manufacture are clean and drained of oil.
• Update the aftersales manager on monthly basis on outstanding customer orders etc.
• Report any stock damage or stock losses to the aftersales manager.
• Ensure that parts are correctly checked against delivery notes and that they are binned accordingly and that all orders are checked.
• Check all pars invoices against despatch notes on weekly basis.Ensure all old units are returned to manufacture in the prescribed manner.

Helpful skills and qualifications

Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.

• Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment
• Capable of maintaining a methodical and logical approach, particularly during busy periods
• Excellent communication and customer service skills
• Exceptional time management skills and the ability to thrive under pressure
• Proficient in IT, with experience of using web-based systems, email, and Microsoft Excel, Word and Outlook
• Must hold a valid UK driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us

just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.