Parts Supervisor

Allscreens Nationwide Ltd; Crawley; On-site; GBP 23,000 - 38,000; Full time

Benefits offered by this job

Birthday day off

EV salary sacrifice

Staff discounts

Training programmes

Holiday entitlement

Cycle-to-work

Long-term progression

Job summary

Allscreens Nationwide Ltd in Crawley, West Sussex, is seeking a Parts Supervisor for a leading automotive dealership. You will oversee daily parts operations, lead a team, and ensure efficient stock control and supply chain management.

This role offers progression within a well-established dealership group, access to manufacturer training, and a strong benefits package including birthday leave and staff discounts. A full UK driving licence and experience in Kerridge/Keyloop are desirable.

Qualifications

• Proven experience as a Parts Supervisor or in a similar role within a motor dealership.
• Experience leading a team and improving stock control processes.
• Strong knowledge of parts ordering and inventory management.
• Excellent communication and customer service skills.
• Full UK driving licence is essential.
• Experience with Kerridge/Keyloop is desirable.

Responsibilities

• Lead and motivate the Parts team to deliver efficient service.
• Manage daily Parts Department operations to minimise downtime.
• Oversee stock procurement, receiving, returns, and inventory control.
• Ensure accurate documentation and stock receipts.
• Collaborate with workshop, sales, and service to improve flow.
• Monitor performance and drive profitability and service quality.
• Support recruitment, onboarding, and training.
• Maintain health and safety standards and tidy housekeeping.
• Handle customer inquiries professionally to protect reputation.

Skills

Team leadership

Communication

Customer service

IT literacy

Stock control

Kerridge/Keyloop

Tools

Kerridge/Keyloop

Job description

We are working on behalf of a reputable automotive dealership to recruit a Parts Supervisor for their team in Crawley, West Sussex. This position offers an excellent opportunity for an experienced motor trade professional to advance their career within a leading commercial vehicle dealership. The successful individual will be responsible for overseeing daily parts operations, leading a team, and ensuring efficient stock control and supply chain management.

Benefits for the successful Parts Supervisor:

• Competitive salary up to £37,583 per annum, inclusive of overtime and performance-based incentives
• Access to manufacturer training programmes and ongoing professional development
• Supportive working environment aligned with strong company values
• Additional holiday entitlement plus a day off on your birthday
• Employee assistance programmes and staff discounts
• Benefits such as electric vehicle salary sacrifice, cycle-to-work schemes, and staff referral bonuses
• Opportunities for long-term career progression within a well-established dealership group

Duties of the Parts Supervisor:

• Lead, support, and motivate the Parts team to deliver exceptional service and operational efficiency
• Manage daily operations within the Parts Department to ensure swift parts supply and minimise vehicle downtime
• Oversee parts procurement, stock management, and inventory control to maintain optimal levels
• Ensure accurate processing of stock receipts, returns, and documentation in line with company standards
• Develop strong working relationships with workshop, sales, and service departments to improve operational flow
• Monitor departmental performance and implement strategies to enhance profitability and service quality
• Support recruitment, onboarding, and ongoing training of team members
• Maintain compliance with health and safety standards and uphold high standards of department housekeeping
• Handle customer inquiries professionally, resolving issues promptly to preserve the company's reputation

Requirements of the Parts Supervisor:

• Proven experience as a Parts Supervisor or similar role within a commercial vehicle or motor dealership environment
• Previous supervisory or team leadership experience
• Strong knowledge of parts ordering, inventory management, and stock control systems
• Excellent communication and customer service skills
• Strong organisational skills with attention to detail
• Commercial awareness and ability to support departmental performance
• Competent IT skills; experience with Kerridge/Keyloop is desirable
• Full UK Driving Licence is essential
• Experience with manufacturer warranty processes is advantageous but not mandatory

This is an outstanding opportunity for a motivated parts professional aiming to take a step forward in their career. The successful individual will join a progressive dealership committed to staff development and operational excellence.