Parts Supervisor

Perfect Placement; Sompting; On-site; GBP 22,550 - 37,583; Full time

Benefits offered by this job

Competitive salary up to £37,583/yr

Manufacturer training via Mercedes‑B­e

Profit share scheme

Sick pay & death in service

Staff discount schemes

Additional holiday based on service

Birthday day off

Team-oriented environment

Job summary

Perfect Placement is seeking an experienced Parts Supervisor for a Commercial Vehicle dealership in Worthing, West Sussex. Lead the Parts Department to deliver outstanding service and ensure seamless daily operations.

The role offers a competitive salary up to £37,583 per annum, overtime on Saturdays, and manufacturer training through Mercedes-Benz Group. Benefits include a profit share and additional staff incentives within a well-established dealer group.

Qualifications

• Proven experience as a Parts Advisor in a motor dealership
• Supervisory/leadership experience in a parts department
• Strong parts ordering, stock control and inventory skills
• Excellent communication and customer service abilities
• Strong IT skills and familiarity with dealer systems

Responsibilities

• Lead the Parts team to deliver high service levels and efficiency
• Oversee daily Parts Department operations and stock management
• Manage parts sourcing, ordering and inventory control
• Ensure accurate stock receipts, returns and documentation
• Maintain stock levels, monitor obsolescence and availability
• Support warranty and manufacturer processes
• Build relationships across Workshop, Service and Sales
• Identify process improvements and cost savings
• Support recruitment, training and performance management
• Ensure health and safety compliance and policies
• Handle customer inquiries and resolve complaints professionally

Skills

Leadership

Customer service

PartS knowledge

IT skills

Kerridge / Keyloop

Communication

Tools

Kerridge / Keyloop

Job description

Our client, a Commercial Vehicle dealership in Worthing, West Sussex, is seeking an experienced and dedicated Parts Supervisor. This is a competitive opportunity for a motivated professional to lead a busy Parts Department, ensuring seamless daily operations and delivering exceptional customer service. The successful individual will join a well-established dealer group with a strong reputation in the local area and within the automotive industry.

Benefits:

• Competitive salary up to £37,583 per annum, including overtime at 1 in 3 Saturdays
• Manufacturer training and ongoing professional development through Mercedes-Benz Group
• Profit share scheme and other financial incentives
• Company sick pay and death in service benefits
• Employee assistance programmes and staff discount schemes
• Additional holiday entitlement based on service, plus a staff birthday day off
• Supportive, team-oriented working environment

Duties of a Parts Supervisor:

• Lead, support, and motivate the Parts team to deliver outstanding service and operational efficiency as aParts Supervisor
• Oversee the daily operations of the Parts Department, minimising vehicle downtime through prompt parts supply
• Manage parts sourcing, ordering, stock control, and inventory management
• Ensure accurate processing of stock receipts, returns, and documentation
• Maintain optimal stock levels, monitoring obsolescence and ensuring parts availability
• Support warranty, recovery, and other manufacturer processes according to brand standards
• Build strong working relationships across departments including Workshop, Service, and Sales
• Identify opportunities for process improvements, cost savings, and increased profitability
• Support recruitment, training, and performance management of department staff as aParts Supervisor
• Ensure compliance with health and safety regulations and dealership policies
• Handle customer inquiries and resolve complaints professionally to ensure a positive customer experience

Requirements of a Parts Supervisor:

• Proven experience as a Parts Advisor within a commercial or motor dealership environment
• Previous supervisory, coaching, or team support experience
• Strong knowledge of parts ordering, stock control, and inventory management systems
• Excellent communication and customer service skills
• Organisational skills with great attention to detail
• Commercial awareness and ability to contribute to team performance
• Good IT skills, ideally with experience in Kerridge / Keyloop
• Full UK driving licence is essential
• Knowledge of Mercedes-Benz systems and warranty processes is desirable

Contact Kinga Csipetics, Automotive Recruitment Specialist at Perfect Placement covering West Sussex and Worthing, today to discover more about this fantastic Parts Supervisor opportunity.

Our team of Automotive Recruitment Consultants shares a passion for connecting talented individuals with the best roles in the automotive industry. If you are seeking to advance your career and learn about additional Motor Trade jobs in your area, please contact us today