Parts & Service Operations Specialist

Dick Lovett; England; On-site; GBP 21,000 - 29,000; Full time

Job summary

Dick Lovett in the United Kingdom is seeking a Parts and Service Assistant to support the service department, ensuring orders are accurate and deliveries are properly documented. You will communicate with customers, verify delivery notes, and assist with stock checks and loading as required.

The role also involves handling phone enquiries professionally and ensuring all service requirements are passed on clearly to the relevant teams. A precision-focused, customer-ready approach is essential.

Responsibilities

• Communicating with customers promptly and courteously, while fulfilling their orders.
• Ensuring all parts are correctly checked against delivery notes, that they are binned accordingly and that all orders are checked before delivery note is signed.
• Handling phone enquiries efficiently and professionally.
• Ensuring that the Service Department requirements are dealt with accurately and information is passed on as comprehensively as possible.
• Assisting in stock checks and van deliveries where required.
• Packing and loading Parts correctly.

Job description

Dick Lovett in the United Kingdom is seeking a Parts and Service Assistant to support the service department, ensuring orders are accurate and deliveries are properly documented. You will communicate with customers, verify delivery notes, and assist with stock checks and loading as required.

The role also involves handling phone enquiries professionally and ensuring all service requirements are passed on clearly to the relevant teams. A precision-focused, customer-ready approach is essential.