Parts Sales Manager

TPS - Trade Parts for Volkswagen Group Vehicles; Northampton; On-site; GBP 37,000 - 40,000; Full time

Benefits offered by this job

33 days annual leave

Birthday day off

Family Leave Policies

Salary Sacrifice car scheme

Volunteer day

Career growth opportunities

Cycle to work

Discounts

Referral program

Job summary

TPS - Trade Parts for Volkswagen Group Vehicles is seeking a Sales Manager to lead the Parts Sales team in a dynamic, B2B environment. You will drive targets, foster strong customer relationships, and work closely with the Centre Manager to deliver exceptional service and growth.

Based in the UK, this role offers an excellent salary package, comprehensive benefits, and opportunities for professional development within a nationwide network.

Qualifications

• A proven track record of Sales Team management experience gained in a B2B environment.
• Passionate about providing a great customer service experience.
• A confident and capable communicator who can build strong relationships with all key stakeholders and clients.
• High degree of IT literacy and a proficient user of MS Office.

Responsibilities

• Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targets.
• Monitor sales performance against KPIs and take corrective action.
• Plan and implement promotional activities and campaigns with the Centre Manager.
• Maintain product knowledge and awareness of competitor activity.
• Conduct regular 1:1 performance reviews and provide support where required.
• Ensure incentives and rewards motivate the team.
• Provide and maintain an excellent level of service to customers via the team.
• Monitor delivery schedules with Centre management to maintain service levels.
• Conduct business with integrity and professionalism.
• Ensure proper use of business systems and compliance with standards.

Skills

Sales Team management

B2B sales

Customer service

MS Office

IT literacy

Communication skills

Tools

CRM

Job description

Basic salary of £37,000 with £40,000 OTE and excellent benefits

TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.

Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.

What will you be doing?

As Sales Manager reporting to the Centre Manager, the TPS Sales Manager is responsible for managing and motivating the Parts Sales team to achieve and exceed sales targets whilst building and maintaining strong and lasting relationships with new and existing customers.

• Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targets
• Continually monitor sales performance against set KPIs and take corrective action with the team to ensure KPIs and sales targets are met
• With the support of the Centre Manager, plan and implement promotional activities and campaigns to enable sales targets to be met
• Maintain own product knowledge and awareness of competitor activity
• Conduct regular 1:1 performance reviews to monitor the achievement of individual KPI’s, and provide developmental or corrective support where required
• With the TPS Centre Manager, ensure the sales team is motivated through creative incentive schemes and rewards
• Provide and maintain an excellent level of service to customers via the team
• With the Centre management team, monitor delivery schedules to help maintain and improve service levels
• Conduct business with the highest level of integrity and professionalism
• Ensure the proper and accurate use of all business systems throughout the team
• Ensure compliance with business standards and processes, financial, legal, warranty and ethical guidelines

What are we looking for?

• A proven track record of Sales Team management experience gained in a B2B environment and the ability to lead, manage and motivate a team of Parts Sales Executives
• Passionate about providing a great customer service experience
• A confident and capable communicator who can build strong relationships with all key stakeholders and clients
• High degree of IT literacy and a proficient user of MS Office
• Results orientated
• A passion or interest in the automotive industry or providing great customer service

What we can offer you:

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry-leading Family Leave Policies ensure you’re supported when it matters most
• Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.

We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: [e-mail]. Our team will be happy to support you throughout every stage of the process.