Parts Manager

Stratstone; Maidstone; On-site; GBP 40,000 - 54,000; Full time

Benefits offered by this job

33 days annual leave including bank/s

Company car via Salary Sacrifice

Pension

Life assurance

Single health care

Employee discounts on used cars and Af

Volunteering day

Long service milestones

Tailored training and career growth

Cycle to work scheme

High street discounts

Referral rewards

Job summary

Lithia UK is recruiting a Parts Manager to lead a busy parts department and maximise profitability while delivering exceptional customer service to internal and external customers. The role focuses on driving sales of parts to trade and retail customers and maintaining market share.

The successful candidate will oversee stock levels, overheads, and purchasing efficiency, with a strong emphasis on promotions, budget management, and team development.

Responsibilities

• Monitor overheads and stock values to ensure budget is managed and controlled.
• Ensure sale of necessary items to support customer requirements.
• Review parts sales daily to monitor departmental performance and achieve gross profit targets.
• Control all parts purchases to maximize buying efficiency and comply with policy and franchise agreements.
• Control stock levels to meet customer expectations while minimising obsolescence.
• Set clear targets for team members to ensure responsibilities and development opportunities.

Job description

Competitive salary with bonus plus company car, pension, life assurance, single health care, 33 days holiday (including bank holidays) exclusive company discounts on used car purchases, leasing deals and aftersales services

The main purpose of the Parts Manager role is to maintain a satisfactory parts service to our internal and external customers whilst maintaining the highest level of customer service at all times. The role will involve leading the department to maximise profitability and achieve business plan targets through seeking opportunities to sell the maximum amount of parts to trade and retail customers, and to actively maintain/ achieve an acceptable market share. This role will require a degree of creative thinking, with the ability to organise sales promotions and identify and purchase more profitable lines in line with the budget available.

Duties of a Parts Manager:

• To monitor all overheads and stock values to ensure that the budget is managed and controlled.
• To ensure the sale of all necessary items to support customer requirements.
• Review parts sales on a daily basis to monitor departmental performance and ensure planned gross profit is achieved, taking corrective action as appropriate.
• Control all parts purchases to ensure that maximum buying efficiency is achieved and is in line with company policy and franchise agreements.
• Control levels of parts stock, providing availability of parts to meet customer expectations, whilst maintaining parts obsolescence at minimum levels.
• Agree and establish clear individual targets for departmental team members to ensure everyone is clear about their responsibilities and development opportunities

What we can offer you:

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry-leading Family Leave Policies ensure you’re supported when it matters most
• Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.

We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: [e-mail]. Our team will be happy to support you throughout every stage of the process.