Parts Sales Advisor

Pentagon Group; Mackworth; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

31 days holiday

Recommend a Friend

Discounted days out

Retail discounts

Fully funded qualifications

Manufacturer training

Salary Finance

Employee Assistance Programme

Pension scheme

Referral payments

Job summary

Pentagon Group is seeking a Parts Consultant to join our motor trade team in the UK. You will identify, verify and stock parts, support workshop staff and customers, and help grow parts and workshop sales.

The role runs Monday to Friday, 08:00–16:30, with a strong emphasis on accuracy, stock control and customer service. Experience in Aftersales/parts is advantageous but not mandatory.

Qualifications

• A genuine interest and passion for the Motor Trade.
• Exceptional customer service and communication skills.
• Ability to build rapport and maintain good working relationships.
• Strong written and verbal communication.
• Confidence with IT systems and call handling.
• Attention to detail and a methodical approach.

Responsibilities

• Identify and verify stock and other goods from suppliers.
• Receive inbound parts and store them correctly.
• Ensure stock is stored securely and saleable.
• Identify, locate and pick parts for workshop staff and customers.
• Encourage sales of older and slow-moving parts.
• Identify opportunities to increase parts and workshop sales.

Skills

Customer service

Communication

Team player

Attention to detail

Self-motivation

Drive

Rapport building

Tools

IT systems

Job description

If you have:

• A genuine interest and passion in the Motor Trade
• Unlimited confidence, resilience, drive & energy
• The need for a new challenge working for a highly successful Dealership where your contribution is recognised

then you may be the person we are looking for!

Have you heard about our benefits?

When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:

• 31 days holiday per year (including Bank Holidays) that will increase with length of service.
• Recommend a Friend Scheme.
• Discounted days out with family and friends.
• Retail discounts saving £££'s on shopping and dining out.
• Fully funded, Nationally Recognised Qualifications.
• Manufacturer specific training.
• Salary Finance.
• 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
• Team member Pension Scheme contributions.
• Friends & family Customer Referral Payments
• Discounts on products and services that we provide for family and friends.

We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.

What will you be doing?

• Identifying and verifying for quality and description, parts stock and other goods from suppliers.
• Receiving incoming Motor Vehicle Parts into the department and putting stock into the correct locations.
• Ensuring stock is stored carefully, kept secure and in saleable condition.
• Accurately identifying, locating and picking parts for Workshop staff and customers.
• Ensuring every opportunity is taken to sell older and slow moving parts.
• Seeking new ways to increase Parts and Workshop sales by identifying customer needs and incremental items to sell.

The working hours for this role are Monday to Friday, 08:00am - 16:30pm

Who are we looking for?

• A genuine interest and passion for the Motor Trade
• Exceptional customer service skills.
• An ability to build rapport and establish and maintain good working relationships.
• Strong communication skills both written and verbal.
• Confidence with IT systems alongside call handling
• Excellent attention to detail and a methodical approach to their workload.
• Endless drive and self motivation.
• A team player mentality.
• Previous experience working as a Parts Consultant or in an Aftersales department would be a distinct advantage for this role.

Why Choose us?

At Pentagon, we believe that diversity and inclusion are fundamental to our success.

We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents.

Our values are chosen and driven by our colleagues, incorporating , trust , respect , integrity and communication , to create and maintain a positive , collaborative culture.

Our vision, is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.