Parts Sales Advisor

Motor Parts Direct Limited; Guildford; On-site; GBP 20,000 - 30,000; Full time

Job summary

Motor Parts Direct Limited is seeking a Parts Sales Advisor for their Guildford branch. In this role, you will serve customers at the counter, manage inbound queries, and contribute to building customer relationships. Previous experience in the motor trade is desirable, but training is available for the right candidate. The position offers a competitive salary and various bonuses aligned with your performance, making it a great opportunity for sales-driven individuals.

Benefits

20 working days plus all bank holidays as leave

Monthly and Yearly Sales bonuses

Promotional incentives

Qualifications

• Previous experience working as a parts advisor or relevant experience in the motor trade is preferred.
• Proactive and able to learn quickly.
• Knowledge of the local areas and customer base is advantageous.

Responsibilities

• Process inbound calls and serve both retail and trade customers.
• Build long-term relationships with local customers.
• Promote offers and manage returns effectively.
• Occasionally assist in the warehouse with product handling.

Skills

Communication

Organisational skills

Sales driven

Customer service

Job description

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We are currently seeking a Parts Customer Sales Advisor to join the team at our Guildford branch.

Benefits Include

• Competitive Salary dependent on experience.
• Holidays from 20 working days plus all bank holidays, increased in line with service.
• Monthly and Yearly Sales bonuses available.
• Monthly and Yearly Promotional incentives.
  
  

Key Responsibilities

• Working on the front counter. Answering inbound calls and serving both the retail and trade.
• Building long-term rapport with local customers.
• Actively promote offers & customer incentives.
• Limiting credits and returns by ordering and sending the right parts, first time.
  
  

We are looking for someone with previous experience working as a parts advisor or other relevant experience within the motor trade. However, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate.

You should be proactive; sales driven and maintain an outstanding level of service. You must have excellent communication & organisational skills while working well in a fast-paced environment.

There will also be occasional times you are required to assist in the warehouse either picking or putting away products.

Knowledge of the local areas and customer base would be a distinct advantage.

Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice.

Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa.

Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Marketing Services

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