Parts Manager

TN United Kingdom; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a rapidly growing company as a Parts Department Leader, where you will be responsible for ensuring exceptional customer service and efficient operations. In this role, you will lead a proactive parts department, develop supplier relationships, and drive high levels of customer satisfaction. This is an exciting opportunity to be part of a well-respected organization known for its commitment to excellence and innovation in the industry. If you are passionate about customer service and have a strong background in parts management, this role could be the perfect fit for you.

Benefits

Group income protection with GP access

Excellent benefits and rewards packages

Competitive employer-matched pension contributions

Discounts on Aviva products and services

Savings and benefits schemes

Discounts for electric vehicle purchase

Qualifications

• Experience in parts ordering and customer service is essential.
• Strong organisational and prioritising skills will be crucial.

Responsibilities

• Lead the parts department ensuring smooth operations.
• Develop relationships with suppliers and internal teams.

Skills

Parts ordering/receipting processing

Customer-focused background

Organisational skills

Knowledge of insurance principles

Innovative work ability

Job description

Are you able to run a proactive parts department with a focus on the customer and what matters to them, while promoting Solus & Aviva values, principles, and goals at one of our award-winning sites?

Responsibilities

The Role:

To lead and have accountability for the smooth running of the parts department. To develop relationships with external suppliers and internal business areas. Identification and ordering parts, dry goods and sundries as required and secure and label all parts to be returned.

Identify trends within our parts supply chain which result in failure or rework at site. Communicate with our business leaders about possible delays and lead times. To work using your own initiative and prioritise duties as agreed with the site leaders to drive high levels of customer satisfaction at all times.

Qualifications

Desirable qualifications and experience:

• Parts ordering/receipting processing and capability
• A strong customer-focused background
• Organisational and prioritising skills
• Knowledge of insurance principles (desirable)
• Ability to work innovatively

Who are Solus and what can they do for you?

Solus is one of the largest body repair groups in the country, wholly owned by Aviva, employing over 1000 expert people across 25 UK locations and having repaired over 700,000 vehicles in the last 15 years.

• Group income protection with access to a GP and medical advice 24 hours per day for yourself and your family
• Our excellent benefits and rewards packages
• Competitive employer-matched pension contributions
• Discounts on Aviva products and services
• Savings and benefits schemes
• Discounts and schemes for electric vehicle purchase for all employees
• Holding several main manufacturer approvals– Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen
• Well known for prestigious awards in the industry, customer service, apprenticeships, and IT systems fields
• Links with Thatcham to get the best products and training here in the UK
• We have a variety of locations, hours, and working patterns to suit our customers, business, and you.
• We interview every disabled applicant who meets the minimum criteria for the job.

Excited but not sure you tick every box? We are inclusive – we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you.

We recognise that we can only achieve our vision with the dedication and collaboration of our specialists. This is an excellent time to join a rapidly growing business and help us to shape the future.

What next?

Please apply online and our recruitment team will be in contact within 7 days.