Parts Interpreter: Auto Parts Specialist & Customer Support

Big Chief Hire; Belfast City District; On-site; GBP 17,000 - 21,000; Full time

Job summary

Northeast Auto Group is seeking a Parts Interpreter to help customers and technicians identify and source automotive and industrial parts. The role focuses on accurate part identification from descriptions, part numbers, and references, with emphasis on delivering excellent service and precise order processing.

As part of a dynamic team, you will manage parts inventory, stay informed on product developments, and collaborate with sales and suppliers to ensure timely, accurate parts delivery.

Responsibilities

• Provide excellent customer service by assisting customers in identifying and sourcing the right parts, answering inquiries, and offering technical advice when needed.
• Use your expertise to accurately identify parts, components, and specifications based on customer descriptions, part numbers, and reference materials.
• Process customer orders efficiently and accurately, ensuring that the correct parts are selected and ordered.
• Monitor and manage parts inventory, ensuring stock levels are sufficient to meet customer demand.
• Stay updated on the latest industry trends, product developments, and technical information related to the parts you deal with.
• Maintain accurate records of customer interactions, orders, and inventory management.
• Work closely with other team members, including sales, technicians, and suppliers, to ensure a seamless customer experience.

Job description

Northeast Auto Group is seeking a Parts Interpreter to help customers and technicians identify and source automotive and industrial parts. The role focuses on accurate part identification from descriptions, part numbers, and references, with emphasis on delivering excellent service and precise order processing.

As part of a dynamic team, you will manage parts inventory, stay informed on product developments, and collaborate with sales and suppliers to ensure timely, accurate parts delivery.