Parts Coordinator / Van Stock Controller - Birmingham

Crown; Birmingham; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Company pension plan

25 days annual leave plus bank hols

Excellent discount scheme

Employee assistance programme

Job summary

Crown in the Midlands is seeking a Parts Department professional to interpret customer requirements for spare parts, ensure correct part numbers, and load orders onto the Baan system.

You will analyse back orders, maintain inventory housekeeping, and coordinate daily purchasing and dispatch. The role is branch-based with occasional Midlands travel and offers a competitive package with pension and holidays.

Qualifications

• Experience in a Parts Department.
• Good understanding of inventory procedures.
• Excellent communication skills with internal and external customers.
• Working knowledge of Microsoft Office (including Excel and Word) and ordering software.

Responsibilities

• Interpret customer requirements for spare parts and ensure correct part numbers and load orders onto the Baan system.
• Analyse and evaluate back order reports and spare part requirements for open orders.
• Maintain good inventory housekeeping.
• Process and coordinate purchase and replenishment orders, picking, packing and dispatching daily.
• Maintain appropriate administration and filing systems.
• Role predominantly branch-based with occasional travel around the Midlands.

Skills

Inventory control

Customer service

Communication

Office & admin skills

Tools

Baan software

Ordering software

Job description

Job Description

• Interpret customer requirements for spare parts, assuring the part numbers are correct and the orders are then loaded onto the Baan system.
• Analyse and evaluate back order reports and spare part requirements for open orders.
• Maintain good inventory housekeeping.
• Process and co-ordinate purchase and replenishment orders arriving, picking, packing and dispatching daily.
• Maintain appropriate administration and filing systems.
• This role is predominantly a branch based role but may involve occasional travel around the Midlands.

Person Specification

Essential Skills:

Previous experience within a Parts Department.

Good understanding of inventory procedures.

Excellent communication skills with previous experience in communicating with internal and external customers.

Working knowledge of Microsoft Office (including Excel and Word), Parts and Service manuals, Internet) Ordering software.

Flexibility to work as part of a team and as an individual.

Desirable Skills: Knowledge of Baan software or equivalent package

Vacancy Details

Hours of Work:

Monday to Thursday – 08:00am to 4:30pm (with 1 hour unpaid for lunch)

Friday – 08:00am to 4:00pm (with 1 hour unpaid for lunch)

Salary:Dependent on experienceHolidays:25 days holiday.

In addition to financial remuneration and participation, we our offer our employees various social benefits including but not limited to:

• Company pension plan.
• 25 days annual leave plus bank holidays.
• Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.
• Employee assistance programme.