Parts Advisor - Volvo

Riverside Motor Group; Leeds; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Bonus scheme

Training and development opportunities

Job summary

Riverside Motor Group is seeking an ambitious Parts Supervisor for our Volvo dealership in Leeds. This is a clear step up from a Parts Advisor role, offering leadership responsibilities and the chance to drive a busy department forward.

You will manage day-to-day operations, stock control, and customer service, working closely with service teams to ensure accurate parts identification, ordering and timely delivery.

Qualifications

• Experience within an automotive parts department and stock management.
• Desire to progress into a supervisory role.
• Strong attention to detail with ability to handle multiple priorities.
• Excellent customer service with proactive, solutions-focused approach.
• Confidence using dealer management systems and stock control processes.
• Ability to motivate and support colleagues in a team.
• Commitment to delivering exceptional service while maintaining Volvo standards.

Responsibilities

• Support the day-to-day running of the Parts Department, assisting the Area Parts Manager in achieving departmental objectives.
• Act as a key point of contact for customers, technicians, and service advisors, ensuring parts are identified and supplied accurately and efficiently.
• Help oversee the ordering, storage, and distribution of parts to maintain smooth workshop operations.
• Monitor stock levels, parts availability, and inventory accuracy, ensuring records are up to date.
• Provide guidance and support to colleagues.
• Ensure customers receive professional advice regarding parts availability, pricing and alternatives.
• Work closely with the Service Department to support efficient vehicle repairs and servicing.
• Help maintain a well-organised, compliant, and efficient parts operation in line with Volvo and company standards.
• Support departmental performance through effective stock control and continuous improvement initiatives.

Skills

Experience as Parts Advisor

Problem solving

Effective under pressure

Communication skills

Organisational skills

Time management

Customer-focused

Empathy

Supervisory potential

Job description

We are looking for an ambitious and experienced Parts Supervisor to join the team at our Volvo dealership in Leeds. This is an excellent opportunity for an established Parts Advisor or experienced Parts Person who is ready to progress into a supervisory role and take on greater responsibility within a busy and successful dealership.

We offer full-time hours, a competitive rate of pay, and an attractive bonus scheme, alongside ongoing training and development opportunities.

Essentials (You Must Have)

• Previous experience working as a Parts Advisor, Senior Parts Advisor, or within a busy automotive parts environment.
• Strong problem-solving skills and the ability to work effectively under pressure.
• Excellent communication skills, both verbal and written.
• Strong organisational and time management skills with the ability to prioritiseworkload.
• A customer-focused approach with empathy, professionalism, and attention to detail.
• The desire and capability to step into a supervisory role and support the management of a parts department.

Key Responsibilities

• Support the day-to-day running of the Parts Department, assisting the Area Parts Manager in achieving departmental objectives.
• Act as a key point of contact for customers, technicians, and service advisors, ensuring parts are identified and supplied accurately and efficiently.
• Help oversee the ordering, storage, and distribution of parts to maintain smooth workshop operations.
• Monitor stock levels, parts availability, and inventory accuracy, ensuring records are kept up to date.
• Provide guidance and support to colleagues.
• Ensure customers receive professional advice regarding parts availability, pricing and alternative solutions where appropriate.
• Work closely with the Service Department to support the efficient completion of vehicle repairs and servicing.
• Help maintain a well-organised, compliant, and efficient parts operation in line with Volvo and company standards.
• Support departmental performance through effective stock control, housekeeping, and continuous improvement initiatives.

About You

To be successful in this role, you will have:

• Experience within an automotive parts department and a solid understanding of parts processes and stock management.
• A desire to develop your career into a supervisory position and take on additional responsibility.
• Strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Excellent customer service skills and a proactive, solutions-focused approach.
• Confidence using dealer management systems and stock control processes.
• Strong team-working skills, with the ability to motivate and support colleagues.
• A positive attitude, willingness to learn, and commitment to delivering exceptional service.

Company Number: 01647975

VAT Number 715971613

Riverside Hull Limited, Riverside Motors (Doncaster) Limited, Riverside Motors (Hull) Limited, Riverside Motors (Wakefield) Ltd, Riverside Motors Leeds Limited & Riverside Wakefield Limited are an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.

Data Protection No: Z5997812

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