Parts Advisor - Polestar

Riverside Motor Group; Leeds; On-site; GBP 23,000 - 30,000; Full time

Job summary

Riverside Motor Group is seeking an experienced Parts Advisor for our Polestar dealership in Leeds. The role is full-time with a competitive rate of pay plus bonus, and you will help source parts, manage stock, and support workshop operations.

You will excel at communication, maintain accurate records, and provide exceptional customer service in a fast-paced dealership environment. A proactive team player with attention to detail will thrive here.

Qualifications

• Experience working as a Parts Advisor or in an automotive parts environment.
• Strong problem-solving skills and the ability to work effectively under pressure.
• Excellent communication skills, both verbal and written.
• Strong organisational and time management skills with the ability to prioritise workload.
• A customer-focused approach with empathy, professionalism, and attention to detail.

Responsibilities

• Assist customers, technicians, and service advisors in identifying and sourcing the correct automotive parts.
• Ensure accurate ordering, storage, and supply of parts to support efficient workshop operations.
• Maintain up-to-date and accurate records of stock levels, orders, and parts movement.
• Provide clear and professional communication regarding parts availability, pricing, and alternatives.
• Support the service and workshop teams to ensure timely completion of vehicle repairs and servicing.
• Maintain a well-organised and efficient parts department in line with company standards.

Skills

Parts advisor experience

Problem solving under pressure

Communication skills

Organisational & time management

Customer-focused & attention to detail

Job description

We are looking for an experienced Parts Advisor to join the team at our Polestar dealership in Leeds. As Riverside Motor Group continues to grow, so do our opportunities. We offer full-time hours and a competitive rate of pay plus bonus.

Essentials (You Must Have)

• Experience working as a Parts Advisor or in a similar automotive parts environment.
• Strong problem-solving skills and the ability to work effectively under pressure.
• Excellent communication skills, both verbal and written.
• Strong organisational and time management skills with the ability to prioritise workload.
• A customer-focused approach with empathy, professionalism, and attention to detail.

Key Responsibilities:

• Assist customers, technicians, and service advisors in identifying and sourcing the correct automotive parts.
• Ensure accurate ordering, storage, and supply of parts to support efficient workshop operations.
• Maintain up-to-date and accurate records of stock levels, orders, and parts movement.
• Provide clear and professional communication regarding parts availability, pricing, and alternatives.
• Support the service and workshop teams to ensure timely completion of vehicle repairs and servicing.
• Maintain a well-organised and efficient parts department in line with company standards.

About You

To be successful in this role, you will have:

• Previous experience in an automotive parts department or similar customer-facing role.
• Strong attention to detail and the ability to manage multiple priorities.
• A proactive and team-focused approach with a passion for delivering excellent customer service.
• Confidence working with systems and processes to manage stock and orders accurately.
• A willingness to learn and develop within a fast-paced dealership environment.

Company Number: 01647975

VAT Number 715971613

Riverside Hull Limited, Riverside Motors (Doncaster) Limited, Riverside Motors (Hull) Limited, Riverside Motors (Wakefield) Ltd, Riverside Motors Leeds Limited & Riverside Wakefield Limited are an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.

All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.

Data Protection No: Z5997812

Social media

Featuring the latest news, stories and updates.