Parts Advisor | Plant & Construction Equipment

Kemp Recruitment Ltd; Bristol; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

On-the-job training

Stable working environment

Job summary

Kemp Recruitment Ltd is seeking a Parts Advisor in Bristol to join a busy, established parts department. You will identify and supply the correct parts, advise on availability and pricing, and handle orders, quotations and invoices.

You will source parts from manufacturers, manage stock, support service engineers, and maintain accurate records. The role offers Monday to Friday, 9am-5pm, full-time, with on-the-job training and development within a stable environment.

Qualifications

• Experience in parts advising within related sector is essential.
• Experience in plant, agricultural machinery, construction equipment, commercial vehicles, HGVs, automotive or similar technical industry.
• Good knowledge of parts identification, ordering and sourcing.
• Experience using parts catalogues and computerised parts systems.
• Strong customer service and communication skills.
• Confident dealing with customers, suppliers and service engineers.
• Good organisational skills and the ability to manage multiple enquiries.
• A proactive approach with excellent attention to detail.
• Ability to work effectively as part of a busy team.

Responsibilities

• Dealing with customer enquiries over the telephone, by email and face-to-face.
• Identifying and supplying the correct parts for customer requirements.
• Advising customers on parts availability, pricing and alternatives.
• Processing parts orders, quotations and invoices.
• Sourcing parts from manufacturers and external suppliers.
• Managing incoming and outgoing stock.
• Monitoring stock levels and assisting with stock control.
• Supporting service engineers with parts requirements for repairs and maintenance.
• Chasing outstanding orders and keeping customers updated on delivery times.
• Ensuring parts are correctly identified, recorded and allocated.
• Maintaining accurate records using internal parts systems.
• Providing excellent customer service and building strong relationships with customers and suppliers.

Skills

Parts advising experience

Customer service

Organisational skills

Attention to detail

Team player

Tools

Parts catalogues

Computerised parts systems

Job description

Kemp Recruitment Ltd is seeking a Parts Advisor in Bristol to join a busy, established parts department. You will identify and supply the correct parts, advise on availability and pricing, and handle orders, quotations and invoices.

You will source parts from manufacturers, manage stock, support service engineers, and maintain accurate records. The role offers Monday to Friday, 9am-5pm, full-time, with on-the-job training and development within a stable environment.