Parts Advisor - Fast-Growth Auto Team, Flexible Hours

Stoneacre Motor Group; Doncaster; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Flexible working patterns

Bonus scheme

Training & Development

Employee discounts

Wellness programme

Free parking

Job summary

Stoneacre Motor Group is recruiting a Parts Advisor in the United Kingdom. You will deliver excellent customer service, advise on parts and services for a range of vehicles, and work with a team that values expertise and development.

You will engage with customers in-store, over the phone, and online to meet demand while maintaining stock and order accuracy. You will join a fast-growing motor group with training and progression opportunities, a competitive salary package including a 35,000 OTE

Qualifications

• Experience in the Automotive sector is preferred for a Parts Advisor role.
• Strong communication and customer service skills are essential.

Responsibilities

• Distribute parts efficiently to Service Department Technicians.
• Sell parts to retail and trade customers via telephone, online and in person.
• Maintain stock levels and process part orders and deliveries.
• Assist customers via multiple channels and process orders by phone.
• Identify parts using the catalogue and our DMS system.
• Source parts for internal and external customers.
• Pick parts and communicate with the Service department.
• Carry out basic invoicing and administration.

Skills

Customer service

Automotive knowledge

Sales targets

Communication skills

Kerridge experience

Tools

Kerridge

DMS system

Job description

Stoneacre Motor Group is recruiting a Parts Advisor in the United Kingdom. You will deliver excellent customer service, advise on parts and services for a range of vehicles, and work with a team that values expertise and development.

You will engage with customers in-store, over the phone, and online to meet demand while maintaining stock and order accuracy. You will join a fast-growing motor group with training and progression opportunities, a competitive salary package including a 35,000 OTE