Parts Advisor — Customer-Focused, Stock Control & Growth

Sytner Group; Gloucester; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Enhanced holiday entitlement 33 days

Maternity, paternity and adoption pay

Career development

Long service recognition

Discounted car schemes

High street discounts

Discounted gym memberships

Cycle to work scheme

Volunteering day

Job summary

Sytner Group is seeking a motivated Parts Advisor for Mercedes-Benz of Cheltenham & Gloucester. The role involves identifying and sourcing parts, assisting customers in person and over the phone, and keeping the stock room well organised.

Ideal candidates will have motor industry experience, be IT literate, and possess strong communication and organisational skills. The position may include weekend patterns to ensure high service levels.

Qualifications

• Experience in the motor industry preferred.
• IT literate and comfortable with customer-facing interactions.
• Strong organisational skills and attention to detail.

Responsibilities

• Assist customers with parts identification, searches and sourcing.
• Maintain and manage the parts stock room and stock levels.
• Order and sell a wide range of vehicle parts and accessories.

Skills

Customer service

Communication

IT literacy

Organisational skills

Job description

Sytner Group is seeking a motivated Parts Advisor for Mercedes-Benz of Cheltenham & Gloucester. The role involves identifying and sourcing parts, assisting customers in person and over the phone, and keeping the stock room well organised.

Ideal candidates will have motor industry experience, be IT literate, and possess strong communication and organisational skills. The position may include weekend patterns to ensure high service levels.