Parts Advisor - Fast-Paced Auto Parts & Customer Care

Lookers Motor Group Limited; Wolverhampton; Sur place; GBP 27 000 - 34 000; Plein temps

Avantages offerts par ce poste

Competitive salaries with progression

Generous annual leave

Family leave benefits

Techscheme for technology purchases

Eyecare vouchers

GP services via Smart Health

Dental insurance

Life assurance options

Résumé du poste

Lookers Motor Group Limited in Wolverhampton is seeking a skilled Parts Advisor to join the Mercedes-Benz dealership. The role focuses on fast, accurate order processing for retail and workshop customers and requires strong communication with a team of parts staff.

You will log stock discrepancies and provide excellent service to sustain customer satisfaction. Candidates should have experience in a similar role, be detail‑oriented, and capable of working on a busy shop floor.

Qualifications

• Previous experience in a similar Parts Advisor role.
• Excellent communication skills, both written and spoken.
• Ability to work as part of a team and independently.

Responsabilités

• Assist Parts Manager with daily duties and stock control.
• Process orders in a timely manner and handle returns.
• Log stock discrepancies with the Parts Manager.
• Handle customer calls and provide excellent customer care.
• Perform vehicle health checks for the workshop as needed.

Connaissances

Customer service experience

Communication skills

Teamwork

IT systems

Outils

IT systems

Description du poste

Lookers Motor Group Limited in Wolverhampton is seeking a skilled Parts Advisor to join the Mercedes-Benz dealership. The role focuses on fast, accurate order processing for retail and workshop customers and requires strong communication with a team of parts staff.

You will log stock discrepancies and provide excellent service to sustain customer satisfaction. Candidates should have experience in a similar role, be detail‑oriented, and capable of working on a busy shop floor.