Parts Advisor - Customer-Focused Parts & Stock Support

Thomas Hardie Commercials Ltd; Middlewich; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Company sick pay

Personal pension with enhanced contrib

Death in service benefit

Cycle to Work scheme

EAP and training opportunities

Job summary

Thomas Hardie Commercials Ltd. is recruiting a conscientious Parts Advisor for the Middlewich Depot. You will handle stock, identify parts from catalogues, assist workshops and customers, and upsell where possible.

The role includes rotating early-morning shifts with Saturday overtime in rotation, reporting to the Parts Supervisor, and maintaining good stock control and administration.

Qualifications

• Experience in a parts role or customer service is preferred.
• Strong numeracy and literacy to handle parts paperwork.
• Ability to identify parts from catalogues and electronic media.
• Understanding of basic commercial vehicle make‑up.

Responsibilities

• Receive stock into the department and locate items accurately.
• Record deliveries and signatures for receipt of goods.
• Process returns and issue receipts.
• Carry out stock checks with customers as required.
• Process and record core parts and related items.
• Carry out daily vehicle checks and maintain company vehicle.
• Collect parts from other depots as required.
• Maintain good housekeeping in the department.

Skills

Numeracy

Literacy

Identify parts from catalogues

Vehicle make‑up knowledge

Interpersonal skills

Stock control system

Microsoft Office

AS400 experience

UK driving licence

Forklift licence (adv)

Tools

AS400

Job description

Thomas Hardie Commercials Ltd. is recruiting a conscientious Parts Advisor for the Middlewich Depot. You will handle stock, identify parts from catalogues, assist workshops and customers, and upsell where possible.

The role includes rotating early-morning shifts with Saturday overtime in rotation, reporting to the Parts Supervisor, and maintaining good stock control and administration.