Parts Advisor (Bury St Edmunds)

Car Konect; Bury St Edmunds; On-site; GBP 27,000 - 33,000; Full time

Job summary

Motorvogue in Bury St Edmunds is seeking a full‑time Parts Advisor for our multi-brand branch. You will handle parts queries, take calls from local independent garages, assist retail and trade customers at the counter, and work toward hitting personal sales targets.

A background in a busy multi-franchise main dealer parts department is desirable, with knowledge of Keyloop DMS or similar and electronic cataloguing. You will join a team and also work well solo.

Qualifications

• Experience in a busy multi-franchise main dealer parts department is desirable.
• Knowledge of Keyloop Dealer Management System (or equivalent).
• Experience handling calls from garages and customers on the counter.

Responsibilities

• Answer calls from local independent garages for parts.
• Assist retail and trade customers at the counter.
• Hit personal sales targets and grow the branch customer base.
• Work well both in a team and independently.

Skills

Parts experience

Customer service

Target driven

Tools

Keyloop

e-catalogue system

Job description

Parts Advisor (Bury St Edmunds)

Motorvogue are a forward-thinking company working with the following brands across 6 locations: Fiat, Fiat Professional, Abarth, Alfa Romeo, Jeep, CUPRA, SEAT, Hyundai, Citroen, Peugeot and Omoda & Jaecoo. With showrooms in Northampton, Bedford, King's Lynn, Norwich, and Bury St Edmunds. Our sixth site opened in Dunstable in April 2024. We continue to grow and develop moving forward.

We are recruiting for a full time Parts Advisor for our multi-brand branch at Bury St Edmunds.

Experience of working in a busy multi-franchise main dealer parts department is desirable, along with knowledge of using Keyloop Dealer Management Systems (or an equivalent) and an electronic cataloguing system.

Parts experience is essential along with a history of working under pressure and hitting targets. You’ll be taking calls from local independent garages, desperate for parts to complete their next job. You’ll also be assisting retail and trade customers on our counter and you’ll be charged with hitting your own sales targets and building the customer base of the branch.

The ideal candidate will have an excellent telephone manner and have a commitment to delivering outstanding customer service. This is a varied and challenging role, suited to someone who can work well both in a team and individually.

Remuneration

We provide a basic salary of £30,000 PA with a generous bonus structure (OTE £35k).

The current working pattern is 5 days a week (Monday-Friday 8:00am - 6:00pm). Occasional Saturdays will be required (payable overtime). You will also get your birthday off once probation has been passed.

We are proud to embrace our equal opportunities policy and welcome applicants of all backgrounds, sexual orientation and gender to apply.

Due to a high number of applicants for recent roles, we regret that we are unable to respond to all applicants and should you not hear from us you should assume that your application has been unsuccessful on this occasion.