Parts Advisor – Body-shop

TN United Kingdom; Maidstone; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a skilled Parts Advisor to enhance their team in Kent. This role offers the opportunity to provide exceptional service at the parts counter, ensuring customer satisfaction while optimising sales. The ideal candidate will have a background in automotive parts, with strong communication and IT skills. Join this dynamic environment where your contributions will lead to career progression and ongoing training. If you're passionate about the automotive industry and ready to take the next step in your career, this position is perfect for you.

Benefits

Ongoing training

Career progression opportunities

Competitive salary

Bonus structure

Qualifications

• Experience in an automotive parts department is essential.
• Strong communication and organisational skills are required.

Responsibilities

• Optimise sales of parts and accessories to customers.
• Ensure customer satisfaction throughout the service process.
• Prepare invoices and explain parts details to customers.

Skills

Fluent IT skills

Excellent communication skills

Organisational skills

Teamwork

Conversational skills

Job description

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Job Opportunity: Parts Advisor

Our client, an accident repair centre based in Kent, is seeking an experienced Parts Advisor to join their team. The role involves providing top-quality service to customers at the parts counter. Are you an experienced Automotive Parts Supervisor or a Parts person seeking career progression?

Ideal candidates should have previous experience in a dealership, accident repair centre, or supplier within an automotive parts department.

Responsibilities:

1. Optimise the sale of all parts and accessory products to retail customers, sales department clients, and workshop customers.
2. Meet customer needs and increase all aspects of the parts business through direct selling.
3. Ensure customer satisfaction at all stages of the service process.
4. Confirm and explain all paperwork to customers.
5. Prepare invoices and explain parts details to customers.
6. Arrange collection times and payment methods.
7. Schedule and follow up on future contact appointments.

Qualifications and Skills:

• Fluent IT skills.
• Excellent communication and organisational skills.
• Ability to work as part of a team and independently.
• Good conversational skills over the telephone and face-to-face.

In return, you will be rewarded with a competitive salary, bonus structure, ongoing training, and opportunities for progression within the company.