Parts Advisor – Auto Parts & Customer Care

Allen Motor Group; Northampton; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Holiday allowance

Discounts on MOTs

Life assurance

Job summary

Allen Motor Group in Northampton is seeking a friendly and organised Parts Advisor to join our Ford, OMODA and Jaecoo dealership. You will manage the parts stock, liaise with Sales and Service teams, and ensure customers receive prompt, accurate service.

The role focuses on delivering a high standard of customer experience, working 45 hours per week, in a busy, team-based environment at our Northampton site.

Responsibilities

• Managing and maintaining the Parts stock room, ensuring stock levels are accurate and well controlled.
• Working closely with our Sales and Service teams to deliver a seamless customer experience.
• Acting as a key point of contact for parts-related queries from customers, colleagues and manufacturers.
• Coordinating the supply of parts across the site and making sure requirements are dealt with efficiently.
• Building positive relationships with customers and colleagues and providing a consistently high level of service.

Job description

Allen Motor Group in Northampton is seeking a friendly and organised Parts Advisor to join our Ford, OMODA and Jaecoo dealership. You will manage the parts stock, liaise with Sales and Service teams, and ensure customers receive prompt, accurate service.

The role focuses on delivering a high standard of customer experience, working 45 hours per week, in a busy, team-based environment at our Northampton site.