Parts Advisor

Sandal Huddersfield; Wakefield; Hybrid; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Free staff parking

Extra paid day off for birthday

Annual leave 24–26 days

Job summary

Sandal Wakefield is seeking an experienced Parts Advisor to join the team. You will provide expert advice to customers, ensuring high service levels and accurate handling of parts requests, reporting to the Parts Manager.

The ideal candidate has dealership experience, preferably BMW/MINI, and strong communication to collaborate across departments. Training will cover new model tech and customer service excellence.

Qualifications

• Experience as a Parts Advisor in retail motor industry with dealership level experience.
• Dealership experience is preferred (BMW/MINI).
• Strong planning ability and good communication with colleagues in other departments.

Responsibilities

• Advise customers on parts, wheels, tyres and other vehicle components to ensure high service levels.
• Process customer requests accurately and courteously, coordinating with technical teams.
• Support Parts Manager to maintain service quality and contribute to business development.

Skills

Customer service

Retail automotive

CDK Drive

Communication

Team collaboration

Tools

CDK Drive

Job description

Enjoy a year's complimentary insurance, three years' servicing, plus 2.9% APR Representative on the BMW 1 Series & the BMW 2 Series.

Parts Advisor

LOCATION Wakefield DEPARTMENT Parts CLOSING DATE 27th September 2026

New improved payplan now in place

Are you an experienced Parts Advisor who is a confident, energetic and resourceful person? Do you thrive in a dynamic environment?

Sandal Wakefield are looking to add to their existing team of Parts Advisors. This position is ideally suited to an experienced Parts Advisor, someone who follows procedures and performs well in an environment where providing exceptional service levels is the number one priority.

As a member of our small professional team, reporting directly to the Parts Manager, you will be responsible for ensuring that our customers and Technical team are dealt with in a professional and courteous manner, contributing to the development of the business.

You’ll give individual advice to customers on everything from wheels to tyres to air conditioning systems. Each time, you’ll look to ensure that the service you provide is everything the customer would expect and more. We want you to be proud of the parts and the service you provide.

The ideal candidate will have experience within the retail motor industry at dealership level, preferably at a BMW/MINI Retailer. They will also have an ability to plan ahead and maintain good levels of communication with colleagues in other departments. Experience of CDK Drive dealer software is an advantage.

As you would expect with a position of this importance the training will surpass that of other manufacturers and includes ongoing new model technology and customer service courses at the BMW Group Training Academy.

We also offer:

An attractive salary - New improved payplan now in place. Basic salary £28,000, with uncapped OTE, expected earnings in the region of £31,500.

24 days annual leave (plus bank holidays), which increases with your length of service, up to 26 days

An extra paid day off for your birthday

Free staff parking

• Dewsbury Road, Wakefield, West Yorkshire, WF2 9BE

Opening Hours

• Mon–Fri: 08:30 - 18:00
• Sat: 09:00 - 17:00
• Sun: 11:00 - 17:00

Phone

• 01924 433500

Map

Areas served

Wakefield as well as surrounding areas including Barnsley, Dewsbury, Batley and Pontefract

Wakefield as well as surrounding areas including Barnsley, Dewsbury, Batley and Pontefract

Map

Areas served

Wakefield as well as surrounding areas including Barnsley, Dewsbury, Batley and Pontefract

Map

Areas served

Wakefield as well as surrounding areas including Barnsley, Dewsbury, Batley and Pontefract