Parts Advisor

Scania Group; Thirsk; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

In-house training

25 days holiday

Pension

Discounts on major retailers

Life insurance

Company bonus

Job summary

Scania Group in Thirsk is seeking a focused Parts Advisor to join our busy branch. You will be the main point of contact for parts queries from customers and colleagues, ensuring timely and accurate parts supply.

Responsibilities include building relationships, coordinating with suppliers, assisting with delivery/collection, stock checks and maintaining stock levels. The role offers in-house training, 25 days holidays and a strong pension scheme.

Responsibilities

• Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met.
• Liaise with suppliers to ensure parts are ordered in line with operational needs.
• Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
• Assist in controlling optimum stock profile for the branch.
• Proactively undertake and oversee stock checks.

Skills

Customer service

Organisation

Communication

Job description

Parts Advisor – Thirsk

Working Hours: Rotating Shift Pattern Monday – Friday Week 1: 07:00 - 15:30 | Week 2: 10:30 - 19:00 | Alternate Saturday's 07:00 - 13:00.

Salary up to £33,072 per annum plus an excellent benefits package.

• In-house training provided to support career progression
• 25 days holiday + public holidays which increases with service
• Competitive employer pension
• Discounts on major retail outlets, including groceries
• 4x basic salary life insurance
• Eligibility to receive an annual ‘Company Success Payment’

We have an exciting opportunity for an organised and customer focussed individual to join our Thirsk branch. As Parts Advisor, you will be an integral part of the team, at the heart of branch operations, responsible for timely and efficient parts supply. You will be the main point of contact for all parts queries from customers and your branch colleagues.

Key Responsibilities:

• Build and develop relationships with customers, delivering a first-class service, pro-actively keeping customers up to date and ensuring customer requirements are met.
• Liaise with suppliers to ensure parts are ordered in line with operational needs.
• Assist with delivery and collection of parts when required, ensuring parts are packaged and documented correctly.
• Assist in controlling optimum stock profile for the branch.
• Proactively undertake and oversee stock checks.

Closing date: 26/11/2026

Please note, the closing date for this role is subject to change pending volume of applications.

Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.
At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.
We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.
Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.