Parts Advisor

Institute of the Motor Industry. limited; Slough; On-site; GBP 26,000 - 30,000; Full time

Job summary

An established industry player is seeking an experienced Parts Advisor to join their dynamic team. This role offers a fantastic opportunity to work in the motor trade, where you'll support the Parts Manager and ensure smooth operations in the showroom and stock room. You'll engage with customers, assist with parts identification, and maintain accurate records. With a focus on delivering excellent customer service, you'll also manage existing accounts and build new relationships. This position promises a rewarding career path with ample opportunities for growth and development in a supportive environment.

Benefits

Enhanced Holiday Entitlement - 33 days

Industry-leading Maternity, Paternity, and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

Paid voluntary/community work

Qualifications

• Experience in a similar role within the motor industry.
• High levels of organization and attention to detail required.

Responsibilities

• Support the Parts Manager in the efficient running of the department.
• Maintain the parts stock room and manage stock levels effectively.

Skills

Customer Service

Parts Identification

Communication Skills

IT Literacy

Organizational Skills

Problem-Solving

Multitasking

Driving License

Job description

Parts Advisor - Leicester Area

Prestige Franchised Dealership

Our client, the No. 1 motor trade employer in the country, is looking to recruit an experienced Parts Advisor. This is another GREAT opportunity to work with the best; these opportunities don't come along too often!

Responsibilities of the Parts Advisor:

1. Support the Parts Manager & Parts Supervisor in the efficient running of the department, including the showroom and goods inward area.
2. Demonstrate a 'One Team' approach and communicate effectively with both internal and external customers/suppliers.
3. Ensure all requests are dealt with promptly and assist colleagues and customers with parts identification, searching, and sourcing.
4. Maintain the parts stock room and manage stock levels by taking responsibility for ordering and selling a wide range of vehicle parts and accessories.
5. Achieve a level of profitability that meets departmental, branch, and company expectations.
6. Deal with customers on a day-to-day basis, whether face-to-face, on the phone, or via email.
7. Manage existing customer accounts and build new relationships to increase departmental growth and exceed customer expectations.
8. Maintain all records efficiently and accurately, including the preparation of quotations and liaising with the Service department.
9. Manage stocks alongside the Parts Manager to maintain correct stock levels and ensure timely order placement.
10. Communicate effectively and in a timely fashion with departments influenced by the service you provide.
11. Perform ad-hoc duties as required.

Required Experience/Skills:

1. Experience in a similar role within the motor industry and IT literate.
2. High levels of organization and attention to detail.
3. Fantastic communication skills and customer-facing experience.
4. Passionate about delivering excellent customer service and providing the best advice on products and services.
5. Knowledge and experience in the agricultural, automotive, or plant machinery industry.
6. Ability to remain calm under pressure.
7. Organized and able to multitask efficiently.
8. Proactive and methodical approach to problem-solving.
9. Work towards targets and objectives set.
10. Able to work alone and on your own initiative.
11. Excellent interpersonal and communication skills.
12. Excellent organizational and planning skills.
13. Full driving license is required.

Benefits:

1. Enhanced Holiday Entitlement - 33 days inc. bank holidays.
2. Industry-leading Maternity, Paternity, and Adoption Pay.
3. Career Development.
4. Recognition of Long Service every 5 years.
5. Discounted Car Schemes.
6. High Street Discounts.
7. Discounted Gym memberships.
8. Cycle to work scheme.
9. One day a year paid voluntary/community work.

Working Hours/Days:

Monday to Friday: 8:30am - 5:30pm. Every third Saturday 8:00am - 1:00pm, which is part of the salary package.

Salary:

£26,000 basic, £30,000++ OTE and uncapped.

Who are you applying to?

The Solution Automotive Recruitment has been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long-standing relationships. If you are a skilled and experienced Automotive candidate, we want to hear from you. Rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately, due to the volume of applications we receive, we can only respond to candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as suitable vacancies arise. We will NEVER send your CV anywhere without your permission.