Parts Advisor

Waylands; Oxford; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

31 days holiday

Pension scheme

Life insurance 3x salary

Training & progression

Discounted parts & servicing

Benefits platform

Job summary

Waylands Volvo Oxford is seeking an experienced Parts Advisor to join our Parts team. You will sell parts and aftersales services and ensure their timely delivery to Volvo customers, coordinating with the workshop to understand work in progress.

The ideal candidate will have a background in Sales/Aftersales within the automotive industry, be personable, motivated and a strong communicator with a passion for cars.

Qualifications

• Background in Sales/Aftersales within the automotive industry.
• Personable, highly motivated and able to achieve high levels of customer service.
• Effective communicator with an interest in cars.

Responsibilities

• Sell parts and aftersales services and ensure delivery to Volvo customers.
• Liaise with workshop to understand work in progress and update customers.
• Obtain authorisation for additional work and resolve customer queries.

Skills

Customer service

Sales experience

Team player

Job description

Waylands Volvo Oxford

Are you an experienced Parts Advisor, or an organised person with some automotive experience looking to grow your career in the motor trade?

If so … you could be just who Waylands are looking for to join our Parts team at Waylands Volvo, Oxford. Waylands Automotive are a successful and growing motor dealer group, with 16 sites in Berkshire, Oxfordshire, Gloucestershire and Avon.

What’s the Role?

Working in our small, close-knit team you will be tasked with providing a quality service. You’ll be responsible for selling our parts aftersales services and ensuring their successful delivery to our valued Volvo customers, liaising with the workshop to understand work in progress, updating customers, getting authorisation for additional work and resolving all queries to customers high satisfaction.

The ideal candidate should have a background in Sales/Aftersales within the automotive industry. However, exceptional candidates without an automotive background will be considered. The successful candidate will be personable, highly motivated and able to achieve consistently high levels of customer service. They will also be an effective communicator with an interest in cars.

What Do You Get In Return?

• Mon-Fri 8am to 5.30pm with some Saturday mornings on a rota (8am to 12.30pm).
• Generous basic plus bonuses (OTE £40,000)
• 31 days holiday per year (including Bank Holidays)
• Benefits platform with employee support programme
• Discounted rates of vehicle parts and servicing
• Opportunities for training and career progression
• Contributory pensions scheme for eligible staff
• Life insurance of 3 x salary

Why Waylands?

Waylands are an independent family owned car dealer. Our company value “our people are at the heart of our success” was demonstrated recently when we won the AM Dealer Group of the Year award for the sixth year running.

Our commitment to providing the highest quality service and the confidence and pride we have in our company are the reasons for our glowing reputation which we have earned through many years of hard work.

We like to grow our own talent. We love promoting people and offer a range of development and training. We recruit talent over experience.

We are committed to building a diverse workforce. We hire great people from a wide variety of backgrounds, because diverse views and ideas makes our company stronger.