Parts Advisor

Allen Motor Group; Milton Keynes; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

30 days holiday including bank holiday

Life assurance from day one

Full training and support to progress

Discounts on MOTs, services and parts

Collaborative team environment

Job summary

Allen Motor Group in Milton Keynes is seeking a Parts Advisor to coordinate parts supply, deliver excellent customer service, and collaborate with Sales and Service teams. The role is full-time (41.33 hours) with a salary of £30,620 per year and reports to the Aftersales Manager.

Candidates should have experience in a franchised automotive dealership parts department, be customer-focused, and proficient with IT systems. Full training and benefits are provided.

Qualifications

• Experience in a parts role within franchised automotive dealership or parts department.
• People focused and a collaborative team player.
• Excellent telephone skills and customer-facing experience with IT systems.

Responsibilities

• Coordinate the supply of Parts within the site.
• Provide excellent customer service and work with Sales/Service teams.
• Be the first contact regarding any parts-related queries.
• Ensure parts stocks are well maintained and managed.

Skills

People skills

Telephone skills

Customer service

IT systems literacy

Job description

Allen Motor Group are currently looking to employ a Parts Advisor to support our OMODA dealership in Milton Keynes. In this role you'll be coordinating the supply of Parts within the site, providing fantastic customer service and working closely with both our sales and service teams so a collaborative approach is essential. Full time 41.33 hours, paying £30,620 and will report to the Aftersales Manager.

Why Allen Motor Group

In addition to a competitive basic salary, commission and target related bonus we also offer a range of other benefits including:

• 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
• Fantastic discounts on MOT's, services and parts
• Life assurance benefit, from day one!
• Full training and support to develop and progress your career with Allen Motor Group, Ensuring the parts stock room is well maintained and stock levels managed
• Maximising profitability and efficiency of the Parts department
• Co-ordinating with the Sales/Service departments to give the best customer experience
• Work with the manufacturers, colleagues, and customers to be their first contact regarding any parts related queries
• At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.

For this role we are looking for candidates who have experience in a parts role within either a franchised automotive dealership or parts department, and also have the following attributes:

• People focused and a collaborative team player
• Excellent telephone skills
• Customer facing experience and proficient in IT systems

Allen Motor Group was formed in recent years by Allen Ford Ltd's acquisition of Essex Auto Group, Slough Motor Company and Delgarth Motor Group. Our network of over 35 locations stretches across the south of England from Bath in the west, through the Midlands, Berkshire and London, to Kent and Essex.

We proudly sell and service Ford, KIA, KIA PBV, Maxus, OMODA, Jaecoo and Chery