Automotive Parts & Customer Experience Specialist

Allen Motor Group; Milton Keynes; In loco; GBP 28.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

30 days holiday including bank holiday

Life assurance from day one

Full training and support to progress

Discounts on MOTs, services and parts

Collaborative team environment

Descrizione del lavoro

Allen Motor Group in Milton Keynes is seeking a Parts Advisor to coordinate parts supply, deliver excellent customer service, and collaborate with Sales and Service teams. The role is full-time (41.33 hours) with a salary of £30,620 per year and reports to the Aftersales Manager.

Candidates should have experience in a franchised automotive dealership parts department, be customer-focused, and proficient with IT systems. Full training and benefits are provided.

Competenze

• Experience in a parts role within franchised automotive dealership or parts department.
• People focused and a collaborative team player.
• Excellent telephone skills and customer-facing experience with IT systems.

Mansioni

• Coordinate the supply of Parts within the site.
• Provide excellent customer service and work with Sales/Service teams.
• Be the first contact regarding any parts-related queries.
• Ensure parts stocks are well maintained and managed.

Conoscenze

People skills

Telephone skills

Customer service

IT systems literacy

Descrizione del lavoro

Allen Motor Group in Milton Keynes is seeking a Parts Advisor to coordinate parts supply, deliver excellent customer service, and collaborate with Sales and Service teams. The role is full-time (41.33 hours) with a salary of £30,620 per year and reports to the Aftersales Manager.

Candidates should have experience in a franchised automotive dealership parts department, be customer-focused, and proficient with IT systems. Full training and benefits are provided.