Parts Advisor

Jago Consultants; Hertford Heath; Sur place; GBP 21 000 - 25 000; Plein temps

Résumé du poste

Jago Consultants is seeking a Parts Advisor for a dealer in Bishop’s Stortford, Hertfordshire. The role centers on identifying customer part needs through conversation and diagnosis, while promoting relevant offers and maintaining strong supplier relationships.

You will ensure accurate parts allocation and stock control, delivering excellent service to all customers. Responsibilities include stock handling, liaising with manufacturers, and upholding department procedures and displays as required

Qualifications

• Previous experience as a Parts Advisor.
• Excellent customer handling skills are essential to this position.
• Excellent communication skills, attention to detail and working as part of a team.

Responsabilités

• Establishing customers’ needs for required parts through conversations, diagnosis and recommendations.
• Communicating relevant promotions and offers to customers.
• Delivering exceptional customer service to external and internal customers.
• Receiving, recording and allocating parts and consumables from suppliers.
• Reporting any stock damages or losses.
• Assisting parts stock checks.
• Liaising and maintaining a brilliant working relationship with the manufacturer.
• Being fully conversant with procedures within the parts department.
• Maintaining and updating displays as per manufacturer requirements.

Connaissances

Customer service

Communication skills

Attention to detail

Team player

Description du poste

Parts Advisor in Bishop’s Stortford, Hertfordshire

I am working with a dealership who are seeking to recruit a Parts Advisor.

Job Role – Motor Vehicle Parts Advisor

Job Location – Bishop’s Stortford

Hours – To be discussed at interview

Salary – To be discussed at interview

A large part of theParts Advisor position involves:

• Establishing customers’ needs for required parts through conversations, diagnosis and recommendations as appropriate;
• Communicating relevant promotions and offers to customers;
• Delivering exceptional customer service to external and internal customers;
• Receiving, recording and allocating parts and consumables from suppliers;
• Reporting any stock damages or losses;
• Assisting parts stock checks;
• Liaising and maintaining a brilliant working relationship with the manufacturer;
• Being fully conversant with procedures within the parts department;
• Maintaining and updating displays as per manufacturer requirements.

Additional Requirements:

• Previous experience as a Parts Advisor
• Excellent customer handling skills are essential to this position
• Excellent communication skills, attention to detail and working as part of a team