Parts Advisor

TN United Kingdom; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a skilled Parts Advisor to enhance their parts service team. In this role, you will ensure that the workshop operates smoothly by providing timely and accurate parts support. Your expertise in parts department processes will be crucial in maintaining high service levels and customer satisfaction. This position offers a dynamic work environment where your contributions will directly impact the efficiency of the workshop. If you are customer-focused and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• Experience as a Parts Advisor in a main dealer environment.
• Strong understanding of parts department processes.

Responsibilities

• Deliver efficient parts service to maintain workshop productivity.
• Liaise with Service over parts-related matters.

Skills

Parts Department Knowledge

Customer Service Skills

Stock Management

Order Processing

Education

High School Diploma

Tools

Autoline

Kerridge

Job description

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Our client is a main Car Dealership looking to recruit an experienced Parts Advisor to join their team.

Parts Advisor Role:

Working within a small team, you will focus on delivering a modern and efficient parts service. The main priority will be to maintain a high level of service to the Workshop to ensure technicians remain productive and to complete electronic up-sell VHCs promptly.

As a Parts Advisor, you will need to be a strong all-rounder with an understanding of all aspects of a parts department, including goods-in processes, parts identification, order processes, perpetual stock checking, stock rotation, parts returns, and liaising with Service over parts-related matters. You should be customer-focused and able to prioritize your workload to meet customer expectations.

Parts Advisor – Requirements:

• Experience as a Parts Advisor in a main dealer environment
• Preferably experience with Autoline / Kerridge
• A positive, customer-focused attitude and approach
• Valid driving license

Working hours are Monday-Friday, 8:30 am - 5:30 pm, with Saturdays on Rota.