Parts Advisor

Vertu Motors; East Boldon; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

25 days holiday rising with length of

Access to online rewards platform with

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity & Paternity

Job summary

Vertu BMW Prep Centre Sunderland is hiring a Parts Advisor to join our team. The role involves handling incoming trade parts enquiries and orders by phone and online, identifying parts to meet customer needs, and promoting promotions to hit sales targets.

You will need parts experience from the motor industry, a proactive approach to upselling, and a commitment to ongoing training. The position is on-site with a basic salary of £31,824 plus benefits, and alternate Saturdays as per rota.

Qualifications

• Experience in parts from the motor industry.
• Ambitious and sales‑driven with a focus on achieving parts sales objectives.
• Willing to work alternate Saturdays as per rota.

Responsibilities

• Deal with incoming trade parts enquiries and orders via telephone and online platforms.
• Identify parts to meet customer sales requirements and upsell to grow sales figures.
• Maintain product knowledge through training, bulletins, catalogues and recalls.

Skills

Parts experience

Job description

Vertu BMW Prep Cenre Sunderland have an exciting opportunity for a Parts Advisor to join our brilliant team! We are offering a basic salary of £31,824 plus company benefits! You will be required to work alternate Saturdays, as per the departmental rota, between the hours of 8.00am and 12.00pm. We have a great team on site who are committed to providing a fantastic customer experience and are able to offer a professional service to trade customers. Your daily duties will include dealing with incoming trade parts enquires and orders via telephone and online platforms. You will be able to accurately identify parts to meet the customer sales requirements, Utilising all product promotions effectively to achieve specific targets set, Identifying and maximising all upsell opportunities thereby growing overall sales figures, be able to maintain your own knowledge levels on new or updated parts through the completion of appropriate training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls etc. Ideally for this role you will have Parts Experience from a similar role within the Motor industry. You will need to be ambitious and have a determination to seek out new sales opportunities within our customer database and exceed parts sales objectives on a daily basis. We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday rising with length of service - plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity & Paternity