Partnerships Student Records Officer

De Montfort University; Leicester; On-site; GBP 27,000 - 35,000; Full time

Job summary

De Montfort University is seeking two Collaborative Provision Records Officers to join Registry Services. You will oversee student records for partnership students across the lifecycle, coordinating with internal colleagues and partner institutions to maintain accuracy and provide high-quality administrative support.

You will drive improvements, ensure compliance with university regulations, and deliver a responsive service to students, colleagues, and partners.

Qualifications

• Experience in Higher or Further Education administrative or student support roles.
• Experience handling large datasets and complex information.
• Strong verbal and written communication skills.
• Ability to drive process improvements and support change.
• Excellent organisational skills and ability to prioritise in a busy environment.

Responsibilities

• Oversee management of student records for partnership students across the lifecycle (admissions, registration, assessment, progression).
• Coordinate records processes with University and partner institutions and respond to enquiries.
• Prepare reports and documentation and support audit/compliance requirements.
• Drive process improvements and ensure a customer‑focussed service.
• Provide guidance on records processes and maintain accurate databases.

Skills

HE education sector experience

Large datasets

Verbal and written communication

Process improvements

Organisational skills

Job description

De Montfort University is seeking two Collaborative Provision Records Officers to join Registry Services. You will oversee student records for partnership students across the lifecycle, coordinating with internal colleagues and partner institutions to maintain accuracy and provide high-quality administrative support.

You will drive improvements, ensure compliance with university regulations, and deliver a responsive service to students, colleagues, and partners.