Partnerships Manager

Broaden; United Kingdom; Remote; GBP 65,000 - 80,000; Full time

Benefits offered by this job

Bonus potential

Fully remote working

Shape team's value proposition

Job summary

A growth-focused Insurtech startup is looking for a highly-skilled Partnerships Manager to lead strategic partner relationships. In this fully remote role, you'll drive business growth by identifying and onboarding key partners, ensuring alignment with customer service standards. The ideal candidate has over 4 years of experience in account or partnership management, particularly within the insurance sector. This position offers a competitive salary of £65-80K plus bonuses, contributing to the organization's ambitious growth targets.

Qualifications

• 4+ years in National/Key Account Management or Partnership Management.
• Insurance experience is a must for upper salary band.
• Strong negotiation skills with varied stakeholders.

Responsibilities

• Build and maintain a pipeline of potential business opportunities.
• Identify, negotiate, and onboard new partners.
• Act as primary relationship manager for key accounts.

Skills

Account Management

Stakeholder Management

Negotiation

Cross-functional communication

Job description

Overview

High-growth Insurtech start-up | Remote (UK timezone) | Full-time | Partnerships Manager | £65-80K DOE + bonus

We are looking for a senior strategic Partnerships Manager to join our Operations team, reporting directly to the Head of Customer. In this role, you won't just sign contracts; you will own the entire lifecycle of our strategic partners, from identification and negotiation to integration and ongoing optimisation. We're seeking bright, driven and very people-focussed candidates to show exceptional drive to learn and grow as we target 3x growth this year. We're needing candidates who're deep team-players, but comfortable driving business growth and high-quality relationships without being hand-held.

Your goal is to build an ecosystem of partners that not only drives business growth but actively enhances the value we deliver to our policyholders.

About the Role

This is a high-impact role for a relationship builder who understands the insurance landscape. You will be responsible for developing a robust pipeline of new business opportunities while acting as the primary custodian for our existing relationships. It's not a role that pidgeon-holes you, and we're looking for candidates who show that extra 1% in everything they do.

Crucially, you will act as the "Customer Guardian" within our partnerships, collaborating with internal teams to ensure that every third-party solution we integrate aligns with our customer service standards and regulatory obligations. You'll be a key node between customers and the product team in this chain.

Responsibilities

• Build and maintain a pipeline of potential business opportunities that align with our growth strategy.
• Identify, negotiate, and onboard new partners, securing agreements that deliver commercial value and competitive advantage.
• Act as the primary relationship manager for key accounts, ensuring performance targets are met and relationships remain mutually beneficial.
• Drive innovation through joint initiatives. Proactively identify ways to refine partnership models to deliver better outcomes for the business and the customer.
• Collaborate with internal Product, Tech, and Ops teams to seamlessly integrate partner solutions into our customer journeys.
• Champion the customer in all partner interactions. Ensure all partnerships meet Consumer Duty obligations and support fair value and good outcomes for policyholders.
• Track partnership KPIs (commercial and operational) and present actionable insights to the Head of Customer and others on the senior team.
• Support internal audits and maintain robust oversight of partner compliance, implementing corrective actions where necessary.

Qualifications

• A strong track record (4+ years) in National/Key Account Management or Partnership Management, ideally within the Insurance or Financial Services sector.
• Insurance experience is a must for securing the upper band of this role.
• Skill in securing agreements, managing stakeholders, and negotiating commercial terms with clients of varying size and sector.
• You view every partnership through the lens of the customer. You understand Consumer Duty and why it matters.
• You can look at performance data and tell the story behind the numbers to drive improvement.
• You thrive in cross-functional environments and can communicate effectively with everyone from technical teams to the C-Suite.

Benefits

• A fully remote role (UK based)
• Base salary of up to £80K + bonus
• Work closely with the Head of Customer to shape the future of our team's value proposition.
• The opportunity to own a critical revenue and value channel within a rapidly-scaling MGA.