Partnerships Account Manager

Seat Unique; London; On-site; GBP 30,000 - 42,000; Full time

Job summary

Seat Unique seeks a Partnerships Account Manager in London to improve partner relationships and enhance their experience within the premium ticketing and hospitality industry. The role involves strategic growth planning, relationship building, and driving revenue through innovative solutions. Ideal candidates should possess a passion for live events and proven skills in partnership management.

Benefits

Employee share options scheme

Quarterly bonus

23 days annual leave + public holidays

Top-tier private health insurance package

Learning and development budget

Employee Referral Scheme

Cycle to work scheme

Weekly Deliveroo vouchers

Access to VIP experiences at live events

Qualifications

• 1-2 years experience in a partnerships role.
• Genuine passion for sports, music, and live events.
• Strong communication skills.

Responsibilities

• Nurturing and enhancing relationships with partners.
• Driving partnership excellence and revenue enhancement.
• Providing insightful sales reports.

Skills

Relationship Management

Data Analysis

Communication

Organizational Skills

Negotiation

Job description

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Our mission at Seat Unique is simple: to make premium live experiences more accessible to fans.

We are at the forefront of revolutionising the ticketing and hospitality industry by offering a safe, secure, and seamless online platform for fans to purchase official premium tickets and hospitality packages for their favourite sports, music and cultural events.

Seat Unique empowers clubs, promoters, venues, and rights holders to expand their reach, increase revenues, and enhance the overall fan experience. We provide a comprehensive solution that enables our partners to connect with new audiences and deliver exceptional experiences seamlessly.

We have forged official partnerships with globally renowned sports clubs, venues, and rights holders. We exclusively power hospitality and premium ticket sales through over 60 direct partnerships, including prestigious clubs such as Burnley FC, Yorkshire Cricket, and the Jacksonville Jaguars UK to name just a few.

At Seat Unique, we believe in the power of live events. That’s why we go beyond merely selling tickets; we deliver unforgettable experiences for fans. In a time when the experience economy is thriving, Seat Unique’s strong positioning is reflected in our remarkable growth trajectory. Recently ranked 4th among the fastest-growing tech startups in Sifted’s 100: UK & Ireland in 2024, our commitment to excellence and innovation continues to drive our success.

If you are passionate about revolutionising the live events industry and creating memorable experiences for fans worldwide, Seat Unique is the place for you! Join our dynamic team, and be a part of shaping the future of the premium ticketing and hospitality industry.

Who we’re looking for

Seat Unique is looking for a dynamic Partnerships Account Manager who is fuelled by energy and has a genuine passion for sports, music, and live events. The ideal candidate is driven to maximise partner relationships, revenue, and activation rights, ensuring an exceptional experience for our partners within Seat Unique's ecosystem.

We're in the live events business, which means in-person events are our core. This translates to our company culture and this role requires the candidate to be in the office five days a week at our London HQ. This in-person environment fosters agility. Being together allows our team to make quick decisions and adapt to the constant changes in our industry.

Requirements

Responsibilities

As a Partnerships Account Manager, you will be entrusted with nurturing and enhancing relationships with a diverse portfolio of esteemed partners. Your role will involve:

• Strategic Data Utilisation: Harness data-driven insights to guide partner discussions, enabling informed decisions that optimise revenue and enhance partner engagement.
• Maximising Partner Rights: Lead the activation of partner rights to their fullest potential, ensuring partners leverage every opportunity to drive value and engagement.
• Client-Centric Data Management: Deepen your understanding of partner needs by analysing client data, enabling tailored solutions that resonate with their goals and aspirations.
• Relationship Building: Cultivate meaningful relationships with partners through regular communication, understanding their unique requirements, and fostering mutual growth.
• Driving Partnership Excellence: Elevate partnerships to the next level by identifying innovative opportunities, crafting compelling proposals, and negotiating agreements that exceed expectations.
• Revenue Enhancement: Devise revenue-focused strategies, exploring untapped avenues to drive incremental revenue while maintaining a win-win partnership dynamic.
• Collaborative Solutions: Collaborate cross-functionally with internal teams to develop customised solutions that align partner objectives with Seat Unique's capabilities.
• Advocacy and Engagement: Act as a brand advocate, championing partners within Seat Unique and driving engagement initiatives to enhance partner satisfaction.
• Strategic Growth Planning: Develop comprehensive growth plans for each partner, aligning Seat Unique's offerings with their long-term objectives.
• Insightful Sales Reporting: Provide partners with insightful sales reports, fostering transparency and data-driven decisions for mutual growth.

Skills & Experience

While these qualifications are highly regarded, we appreciate the richness of diverse experiences. You don't need all of them, but they could include:

• 1- 2 years' experience in a partnerships role, demonstrating a track record of relationship management excellence.
• A genuine passion for sports, music, and live events, enabling you to connect authentically with partners.
• Industry knowledge and experience, allowing you to navigate partner landscapes effectively.
• A proven ability to thrive under pressure, meet deadlines, and maintain composure.
• Exceptional attention to detail and a meticulous approach, ensuring no opportunity is overlooked.
• Strong organisational skills, enabling you to manage and prioritise multiple projects seamlessly.
• Excellent communication skills to effectively engage with partners and internal stakeholders.
• Proficiency in using data to drive insights and guide strategic decisions, ensuring data-driven conversations with partners.
• Experience in maximising partner rights and activation opportunities, ensuring partners derive optimal value.
• Employee share options scheme
• Quarterly bonus
• 23 days of annual leave + public holidays
• A top-tier private health insurance package
• Learning and development budget
• Employee Referral Scheme
• Cycle to work scheme
• Weekly Deliveroo vouchers
• Access to VIP experiences at live events