Partnerships Account Manager

Property Management Recruitment Ltd; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Company bonus

Enhanced pension and life assurance

Private medical insurance

Additional annual leave

Enhanced maternity and paternity

Childcare assistance

Season ticket loan and cycle to work

Personal development plans and ongoing

Job summary

Property Management Recruitment Ltd is working with a leading UK housing provider to recruit a Partnerships Account Manager for the Private Rented Sector. The role is hybrid with travel to client meetings.

You will act as main contact for a key institutional client, overseeing performance, and preparing monthly reporting including KPIs, P&L, budgets and finance packs. The ideal candidate has PRS experience and strong financial skills, with desirable qualification in ARLA CIH.

Qualifications

• Experience in the private rented sector and senior property management or equivalent.
• Strong financial skills with KPI reporting, P&L management, budgets and invoicing.
• Confidently presenting performance to senior clients and handling escalations.
• Understanding of management contracts, fee structures and contractual compliance.
• Experience onboarding or exiting portfolios, or managing through change (desirable).
• Exposure to supported living or affordable housing (desirable).
• ARLA Propertymark or CIH qualification (desirable).

Responsibilities

• Act as main point of contact and escalation route for a key institutional client, overseeing performance across the portfolio.
• Prepare and present monthly performance meetings and reporting packs, including KPIs, P&L, gross-to-net, operating budgets and finance packs.
• Work with the operations team to deliver the client's commercial objectives each month.
• Make sure occupiers are managed in line with their agreements, and that robust systems and processes support the portfolio through its reduction phase.
• Set up and monitor revenue streams under the management contract, including making sure fee uplifts are applied when due.
• Manage monthly invoicing across all revenue streams and write the month-end commentary.
• Support internal budget setting with the finance business partner.
• Help mobilise new contracts by setting clear operating standards once pricing and terms are agreed.
• Work with the wider Partnerships team on business development and service improvements.

Skills

Private rented sector experience

KPI reporting

P&L management

Budgeting

Invoicing

Client presentations

Contract management

Change management

Education

ARLA Propertymark or CIH qualification

Job description

We are working with a leading UK housing provider to find a Partnerships Account Manager for their Private Rented Sector division on a hybrid basis with travel to client meetings.

Partnerships Account Manager - Private Rented Sector

Our client is an established leader in housing and property services with a 30-year track record and a people-first culture. Their Private Rented Sector division manages institutional-grade rental homes nationwide.

The Role

• Act as the main point of contact and escalation route for a key institutional client, overseeing performance across the portfolio
• Prepare and present monthly performance meetings and reporting packs, including KPIs, P&L, gross-to-net, operating budgets and finance packs
• Work with the operations team to deliver the client's commercial objectives each month
• Make sure occupiers are managed in line with their agreements, and that robust systems and processes support the portfolio through its reduction phase
• Set up and monitor revenue streams under the management contract, including making sure fee uplifts are applied when due
• Manage monthly invoicing across all revenue streams and write the month-end commentary
• Support internal budget setting with the finance business partner
• Help mobilise new contracts by setting clear operating standards once pricing and terms are agreed
• Work with the wider Partnerships team on business development and service improvements

The Person

• Proven experience in the private rented sector, either leading operational property management or in a senior property management role
• Strong financial skills, with hands‑on experience of KPI reporting, P&L management, budgets and monthly invoicing
• Confidence presenting performance to senior clients and handling escalations calmly
• An understanding of management contracts, fee structures and contractual compliance
• Experience of onboarding or exiting portfolios, or of managing a portfolio through change (desirable)
• Exposure to supported living or affordable housing (desirable)
• ARLA Propertymark or CIH qualification (desirable)

The Package

• Hybrid working, with travel to client meetings
• Company bonus
• Enhanced pension and life assurance
• Private medical insurance
• Additional annual leave
• Enhanced maternity and paternity packages, and childcare assistance
• Season ticket loan and cycle to work scheme
• Personal development plans and ongoing training