Partnership Officer

Neath Port Talbot Council; Clyne; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Hybrid working

15.3% employer pension contribution

25 days holiday (32 after 5 years) + 8

Gym discount (Celtic Leisure)

Cycle to work up to 40%

Tusker salary sacrifice

Smart Spend discounts

Job summary

Neath Port Talbot Council’s Trailblazer team is seeking an organised administrator to be the first point of contact, handle referrals, bookings, and financial documents, and maintain accurate records. You will support monitoring and reporting of project performance, assist with meetings and minute-taking, and ensure compliance with funder requirements while delivering excellent customer service.

You will work within a multi-agency initiative, contributing to reducing inactivity and improving

Qualifications

• Experience working on employability or community-based programmes
• Strong administrative and organisational skills, with accuracy in record-keeping
• Knowledge of grant-funded programmes and performance monitoring processes
• Good IT skills, including Word, Excel, and databases
• Excellent communication and interpersonal skills, both written and verbal
• Ability to adapt to a busy environment and meet deadlines

Responsibilities

• Gather and input referral information into databases, ensuring quality and compliance
• Support with booking training, processing financial documents, and dealing with related queries
• Assist with monitoring and reporting systems to track project performance
• Provide administrative support including organising meetings, minute taking, and record keeping
• Act as a point of contact for colleagues, providers, and employers
• Ensure high standards of accuracy, confidentiality, and customer service in all tasks

Skills

Administrative skills

Organisational skills

Record-keeping

Grant knowledge

IT skills

Communication skills

Tools

Word

Excel

Databases

Job description

Act as a first point of contact within the Trailblazer team, ensuring smooth referrals and quality checks. Support financial and administrative processes linked to training, barriers spend, and procurement. Work closely with colleagues to monitor, evaluate, and report on project performance. Maintain accurate records and ensure compliance with funder requirements. Provide efficient administrative support to the wider team to keep the programme running smoothly. Your daily routine will to: Gather and input referral information into databases, ensuring quality and compliance. Support with booking training, processing financial documents, and dealing with related queries. Assist with monitoring and reporting systems to track project performance. Provide administrative support including organising meetings, minute taking, and record keeping. Act as a point of contact for colleagues, providers, and employers. Ensure high standards of accuracy, confidentiality, and customer service in all tasks.

Experience working on employability or community-based programmes? Strong administrative and organisational skills, with accuracy in record-keeping? Knowledge of grant-funded programmes and performance monitoring processes? Good IT skills, including Word, Excel, and databases? Excellent communication and interpersonal skills, both written and verbal? The ability to adapt to a busy environment and meet deadlines?

The Trailblazer Programme is an ambitious, multi-agency initiative led by Neath Port Talbot Council to reduce economic inactivity and improve wellbeing across our communities. We're currently delivering innovative projects in our Opportunity Hubs and outreach locations, working alongside health professionals, training providers, and employers to help people overcome complex barriers to work. From supporting residents with mental health and long-term health conditions, to tackling digital exclusion, housing instability, and low confidence, we're at the forefront of creating tailored, life-changing solutions that make a genuine difference in people's lives. You'll be joining a passionate, supportive, and forward-thinking team who believe in the power of collaboration and kindness to achieve lasting results. We celebrate success together, share knowledge openly, and are driven by the positive impact we see every day.

We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans.

At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot. We are committed to providing training opportunities and the professional development of all our employees. We look forward to welcoming you to Team NPT.

Choose to work for us and you'll be rewarded with a range of attractive benefits and support to help you live your best life.

• Hybrid working (in some roles) and flexible working schemes to improve your work life balance
• Benefit from a competitive employee package with a remarkable 15.3% employer pension contribution
• Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years' service (not forgetting the additional 8 bank holidays too)
• Access discounted gym membership with Celtic Leisure
• Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
• Purchase a new car through Tusker salary sacrifice scheme
• Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.
• If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.