Partnership Officer

NPT Pass; Cwmafan; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Hybrid working

Generous holiday entitlement

Local Government Pension Scheme with 4

Employee assistance programme

Discounted gym membership

Development opportunities

Job summary

Neath Port Talbot Council is seeking a Partnership Officer for the new Trailblazer Project at Cwmafan Library. This fixed-term, grant-funded role focuses on ensuring smooth referrals, supporting training and procurement, and monitoring project performance.

You will work with health professionals, training providers and employers, maintain records to funder standards, and provide admin support to keep the programme running.

Qualifications

• Experience in employability or community-based programmes.
• Strong administrative and organisational skills with accuracy in record-keeping.
• Knowledge of grant-funded programmes and performance monitoring processes.
• Good IT skills including Word, Excel, and databases.
• Excellent communication and interpersonal skills, both written and verbal.
• Ability to adapt to a busy environment and meet deadlines.

Responsibilities

• Act as a first point of contact within the Trailblazer team.
• Ensure smooth referrals and quality checks.
• Support financial and administrative processes linked to training, barriers spend, and procurement.
• Work closely with colleagues to monitor, evaluate, and report on project performance.
• Maintain accurate records and ensure compliance with funder requirements.
• Provide efficient administrative support to the wider team to keep the programme running.
• Gather and input referral information into databases, ensuring quality and compliance.
• Support with booking training, processing financial documents, and dealing with related queries.
• Assist with monitoring and reporting systems to track project performance.
• Provide administrative support including organising meetings, minute taking, and record keeping.
• Act as a point of contact for colleagues, providers, and employers.
• Ensure high standards of accuracy, confidentiality, and customer service in all tasks.

Skills

Administrative skills

IT skills

Communication skills

Record-keeping

Data entry

Tools

Word

Excel

Databases

Job description

Details of the job are provided below. Further information is available in the Job Description and Person Specification.

Job details

Job reference REQ05949 Date posted 18/09/2026 Application closing date 27/09/2026 Location Cwmafan Library Salary Grade 6 SCP 17 £32,046 - SCP 22 £34,811 Package “Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 15.3% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities.” Contractual hours 37 Basis Full time Job category/type Education and Schools Attachments Partnership Officer JD and PS.docx Reasons to work for NPTCBC.pdf

Contract Type: Fixed Term - Grant Funded until 31/03/2027

We are currently seeking a dedicated, enthusiastic and flexible individual to join our team as a Partnership Officer within the new Trailblazer Project.

The Trailblazer Programme is an ambitious, multi-agency initiative led by Neath Port Talbot Council to reduce economic inactivity and improve wellbeing across our communities. We’re currently delivering innovative projects in our Opportunity Hubs and outreach locations, working alongside health professionals, training providers, and employers to help people overcome complex barriers to work. From supporting residents with mental health and long-term health conditions, to tackling digital exclusion, housing instability, and low confidence, we’re at the forefront of creating tailored, life-changing solutions that make a genuine difference in people’s lives.

You’ll be joining a passionate, supportive, and forward-thinking team who believe in the power of collaboration and kindness to achieve lasting results. We celebrate success together, share knowledge openly, and are driven by the positive impact we see every day.

As a Partnership Officer, you will:

Act as a first point of contact within the Trailblazer team, ensuring smooth referrals and quality checks.

Support financial and administrative processes linked to training, barriers spend, and procurement.

Work closely with colleagues to monitor, evaluate, and report on project performance.

Maintain accurate records and ensure compliance with funder requirements.

Provide efficient administrative support to the wider team to keep the programme running smoothly.

Your daily routine will to:

Gather and input referral information into databases, ensuring quality and compliance.

Support with booking training, processing financial documents, and dealing with related queries.

Assist with monitoring and reporting systems to track project performance.

Provide administrative support including organising meetings, minute taking, and record keeping.

Act as a point of contact for colleagues, providers, and employers.

Ensure high standards of accuracy, confidentiality, and customer service in all tasks.

Do you have:

Experience working on employability or community-based programmes?

Strong administrative and organisational skills, with accuracy in record-keeping?

Knowledge of grant-funded programmes and performance monitoring processes?

Good IT skills, including Word, Excel, and databases?

Excellent communication and interpersonal skills, both written and verbal?

The ability to adapt to a busy environment and meet deadlines?

We would welcome applications from those with experience in roles such as:

Project or Programme Administrator

Partnership or Community Officer

Customer Service Coordinator

Monitoring and Compliance Assistant

About us:

We believe in rewarding and recognising our colleagues’ efforts and achievements. We also believe that there’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.

Choose to work for us and you’ll be rewarded with a range of attractive benefits and support to help you live your best life.

• Hybrid working (in some roles) and flexible working schemes to improve your work life balance
• Benefit from a competitive employee package with a remarkable 15.3% employer pension contribution
• Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (not forgetting the additional 8 bank holidays too)
• Access discounted gym membership with Celtic Leisure
• Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
• Purchase a new car through Tusker salary sacrifice scheme
• Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.

If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.

For an informal discussion, please contact Glen Bowtell on

• This post is subject to an enhanced DBS check

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Our schools/employees are equally committed to ensuring the safety and protection of all children and young people/vulnerable adults and will take action to safeguard their wellbeing.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

Welsh Language Requirements:

Welsh Language skills are not required

Additional Information:

Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.

We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.

At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.

We are committed to providing training opportunities and the professional development of all our employees.

We look forward to welcoming you to Team NPT.