Partnership Manager

Games Global Operations Limited; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Games Global Operations Limited is seeking a proactive partnerships-focused professional to drive revenue across the customer base, identify new business, and deepen relationships with gaming operators. You will collaborate with the Games Team to promote content, negotiate commercially, and help shape the product roadmap based on customer feedback.

The role requires 3+ years in account management or sales within e-gaming, with strong client management skills, strategic thinking, and a

Qualifications

• 3+ years of experience within an account management / sales role within an e-gaming environment.
• Demonstrate a clear knowledge of how to generate results in a complex commercial environment.
• Experience of sales and revenue generation in the gaming industry.
• Desire to build team / people management capabilities.
• Excellent account / customer management skills.
• Ability to think strategically particularly with regards to problem solving / issue management.
• Desire to be an integral part of a team looking to put the customer first.

Responsibilities

• As part of the partnership team, help identify and target new business by utilising existing industry contacts, researching new markets, and creating dialogue with potential operators and stakeholders in the gaming industry.
• Liaising closely with the Games Team to ensure content is promoted to our customers in an orderly and timely fashion. This must be done in a way that maximises revenue for Games Global but also aligns with the customers’ game launch strategy.
• As part of a wider partnership team, act as the contact point for operators, developing long term strategic relationships.
• Prioritising and engaging both prospects and customers, taking ownership of commercial negotiations and delivering results in line with Games Global core strategic vision.
• Providing ongoing support for the Product team as they look to garner feedback from customers on the future product roadmap.
• Analyzing market intelligence and carrying out business development.
• Actively forecast and manage key account metrics.
• Ensuring equilibrium between internal resource allocation and potential revenue generation.
• Managing the sales and onboarding cycles from negotiation to customer launch and beyond.
• Ensuring the customer receives the best possible service at every stage of their lifetime with Games Global.

Skills

Account management

Sales experience

Gaming industry knowledge

Strategic thinking

Customer management

Team leadership

Negotiation

Job description

Overview

This role is responsible for the generation of increased revenue across the business' customer base. This includes generating new sales as well as maximising revenues from existing customers. The role also exists to continually review business development strategies and managing customers in the most effective way possible. The position requires an excellent understanding of the e-gaming industry, relevant markets, competitors and consumers. Effective client management experience is a prerequisite for the role.

Responsibilities

• As part of the partnership team, help identify and target new business by utilising existing industry contacts, researching new markets, and creating dialogue with potential operators and stakeholders in the gaming industry.
• Liaising closely with the Games Team to ensure content is promoted to our customers in an orderly and timely fashion. This must be done in a way that maximises revenue for Games Global but also aligns with the customers’ game launch strategy.
• As part of a wider partnership team, act as the contact point for operators, developing long term strategic relationships.
• Prioritising and engaging both prospects and customers, taking ownership of commercial negotiations and delivering results in line with Games Global core strategic vision.
• Providing ongoing support for the Product team as they look to garner feedback from customers on the future product roadmap.
• Analysing market intelligence and carrying out business development.
• Actively forecast and manage key account metrics.
• Ensuring equilibrium between internal resource allocation and potential revenue generation.
• Managing the sales and onboarding cycles from negotiation to customer launch and beyond.
• Ensuring the customer receives the best possible service at every stage of their lifetime with Games Global.

Qualifications

SKILLS COMPLEXITY AND CREATIVITY

• Demonstrate a clear knowledge of how to generate results in a complex commercial environment.
• Experience of sales and revenue generation in the gaming industry
• Desire to build team / people management capabilities.
• Excellent account / customer management skills
• Ability to think strategically particularly with regards to problem solving / issue management.
• Desire to be an integral part of a team looking to put the customer first.

BEHAVIOURS

Contributing to Team Success – Team Player

• Demonstrate personal commitment and be a contributing/positive influence on the team.
• Adhere to the team’s expectations, guidelines and conduct.
• Always be a positive ambassador for the team in all interactions with the businessand our customers.
• Be open to ideas, listen to others and objectively consider others' ideas and opinions even when they may conflict with your own.
• Seek innovative ways to improve the team and the performance of the business unit.

Display Company Values

• Innovation and Pro-activeness: Take independent action by suggesting new ideas or potential innovative solutions to problems or new business opportunities.
• Passion: Demonstrate a passion for any aspect of work which involves your role, the customers’ and the business', or the Gaming industry in general.
• Ownership: Take ownership by dedicating the required time and energy to assignments and making sure no aspect of the work or task is left neglected.
• Accept responsibility for outcomes, whether positive or negative, and be willing to admit mistakes and refocus efforts.
• Support others by treating them with dignity, respect and fairness.

EXPERIENCE, EDUCATION, TYPICALLY

• 3+ years’ experience within an account management / sales role within an e-gaming environment.

The above statements are intended to describe the general nature and level of the work being performed. They are not construed as an exhaustive list of all deliverables and responsibilities and duties. All employees are expected to be flexible in approach and may be required to perform other duties as may be reasonably required for the benefit of the business and to add value.

Equal Opportunities Statement

Games Global is committed to fostering a diverse and inclusive work environment. We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, and communities. We do not discriminate based on race, colour, religion, gender, sexual orientation, age, national origin, disability, neurodiversity or any other protected status. Our dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected across all our teams. Join us and be a part of an organisation that is truly committed to creating a level playing field for everyone.

Kindly be aware that in order to be employed at Games Global, you need to be 18 years of age or older, in accordance with our industry requirements.