Partnership Manager

Reed in Partnership; England; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

25 days annual leave plus bank hols

Professional and Personal Development

Bi-annual pay reviews

Career progression opportunities

Job summary

Reed Wellbeing is seeking a Partnership Manager to lead local stakeholder and participant engagement strategies across services in the region. You will build relationships with GP practices, healthcare providers and community organisations to broaden awareness and referrals, while guiding a team of Health Champions in targeted outreach campaigns.

The role involves collaborating with internal teams, driving performance improvements, and supporting service contracts to achieve objectives.

Qualifications

• Significant experience building and managing relationships with external stakeholders.
• Experience working with healthcare, public sector, community or voluntary sector organisations.
• Experience developing referral partnerships and stakeholder engagement strategies.
• Experience organising, coordinating and delivering events, campaigns or community outreach activity.
• Experience promoting services through both face-to-face engagement and marketing initiatives.
• Experience recruiting, supporting or managing volunteers, ambassadors or community networks.
• Experience using performance data and feedback to evaluate engagement activity and improve outcomes.
• Experience working collaboratively with internal and external stakeholders to achieve shared objectives.
• Degree-level qualification or equivalent professional experience.

Responsibilities

• Developing and delivering local stakeholder and participant engagement strategies.
• Building strong relationships with GP Practices, healthcare providers, community organisations and referral partners.
• Creating and maintaining effective referral pathways to increase participant referrals into services.
• Representing Reed Wellbeing at stakeholder meetings, forums and networking events.
• Acting as the key point of contact for external stakeholders and responding to enquiries in a timely and professional manner.
• Identifying opportunities to collaborate with complementary services, including mental health, family support and voluntary sector organisations.
• Planning and managing community engagement and promotional activities across service delivery areas.
• Working alongside the Marketing Team to develop and implement engagement and communications plans.
• Supporting digital marketing initiatives and awareness campaigns.
• Managing and coordinating a programme of local outreach events and health campaigns.
• Recruiting, onboarding and managing a diverse team of volunteer Health Champions.
• Ensuring Health Champions receive appropriate training, support and ongoing development.
• Monitoring engagement activity, analysing outcomes and identifying opportunities to improve performance.
• Contributing to service improvement initiatives and sharing best practice across the wider organisation.

Skills

Relationship-building

Stakeholder management

Influencing

Networking

Event planning

Volunteer recruitment

Marketing initiatives

Data analysis

Communication

Public health knowledge

Education

Degree-level qualification

Job description

Are you a relationship-builder with a passion for improving health outcomes and engaging communities?

Do you thrive on developing strategic partnerships, influencing stakeholders and driving participant engagement through innovative outreach activity?

Consider the role of Partnership Manager at Reed Wellbeing.

This role will require you to live in Norfolk and have access to your own vehicle.

What the job is about:

The Partnership Manager is responsible for leading the development and implementation of local Stakeholder and Participant Engagement strategies across Reed Wellbeing services.

You will build and maintain strong relationships with healthcare professionals, referral partners and community organisations to increase awareness of our services, strengthen referral pathways and support participant recruitment. Working closely with GP Practices, primary care networks, healthcare providers and wider community stakeholders, you will ensure our services are recognised as trusted and effective health interventions.

Alongside stakeholder engagement, you will lead community outreach activity through a team of Health Champions, delivering targeted engagement campaigns, promotional events and awareness initiatives that encourage eligible participants to access our services.

As a key member of the local management team, you will contribute to service performance, continuous improvement and the achievement of contractual objectives.

Your main responsibilities would be:

• Developing and delivering local stakeholder and participant engagement strategies.
• Building strong relationships with GP Practices, healthcare providers, community organisations and referral partners.
• Creating and maintaining effective referral pathways to increase participant referrals into services.
• Representing Reed Wellbeing at stakeholder meetings, forums and networking events.
• Acting as the key point of contact for external stakeholders and responding to enquiries in a timely and professional manner.
• Identifying opportunities to collaborate with complementary services, including mental health, family support and voluntary sector organisations.
• Planning and managing community engagement and promotional activities across service delivery areas.
• Working alongside the Marketing Team to develop and implement engagement and communications plans.
• Supporting digital marketing initiatives and awareness campaigns.
• Managing and coordinating a programme of local outreach events and health campaigns.
• Recruiting, onboarding and managing a diverse team of volunteer Health Champions.
• Ensuring Health Champions receive appropriate training, support and ongoing development.
• Monitoring engagement activity, analysing outcomes and identifying opportunities to improve performance.
• Contributing to service improvement initiatives and sharing best practice across the wider organisation.

What's in it for you?

A competitive salary, flexible working arrangements and access to excellent development opportunities. You will also benefit from Reed in Partnership's comprehensive employee benefits package, including:

• 25 days annual leave plus statutory bank holidays
• Professional and Personal Development Funds
• Bi-annual pay reviews
• Career development and progression opportunities
• The opportunity to make a genuine difference to the health and wellbeing of local communities

At Reed in Partnership, we live and breathe our values. We are fair, open and honest; we take ownership; and we work together to achieve the best outcomes for our colleagues, participants and partners.

Required Skills & ExperienceWe are looking for an experienced engagement and partnership professional who can demonstrate:Significant experience building and managing relationships with external stakeholders.Experience working with healthcare, public sector, community or voluntary sector organisations.Experience developing referral partnerships and stakeholder engagement strategies.Experience organising, coordinating and delivering events, campaigns or community outreach activity.Experience promoting services through both face-to-face engagement and marketing initiatives.Experience recruiting, supporting or managing volunteers, ambassadors or community networks.Experience using performance data and feedback to evaluate engagement activity and improve outcomes.Experience working collaboratively with internal and external stakeholders to achieve shared objectives.Degree-level qualification or equivalent professional experience.

Desirable ExperienceExperience working within public health, healthcare or wellbeing services.Experience engaging with Primary Care, GP Practices or healthcare professionals.Experience working on commissioned public services contracts.Experience supporting behaviour change, prevention or community health programmes.Experience of volunteer recruitment, engagement and retention.Understanding of local health systems and community-based service delivery.

Personal AttributesYou'll be someone who can demonstrate:Outstanding relationship-building and stakeholder management skills.Strong influencing and networking abilities.A proactive, self-motivated and highly organised approach.Excellent verbal, written and presentation skills.The ability to engage confidently with stakeholders at all levels, from frontline staff to senior leaders.A resilient and adaptable approach to achieving objectives.Commercial awareness and the ability to promote services in an engaging and credible manner.Strong planning and organisational skills with excellent attention to detail.A commitment to improving health outcomes and reducing health inequalities.A collaborative and inclusive working style.

Additional RequirementsWillingness to travel across the service delivery area to attend stakeholder meetings and community engagement events.Ability to work flexibly to support occasional evening or weekend events.Commitment to Reed Wellbeing's quality standards, safeguarding responsibilities, equality, diversity and inclusion principles, health and safety requirements, and data protection obligations.