Engagement Officer

80 Reed in Partnership Ltd; East Midlands; On-site; GBP 31,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave

Reed Pension Scheme

Management & Leadership training

Professional & Personal Development

Bi-annual pay reviews

Job summary

Reed in Partnership is seeking an Engagement Officer to source sustainable partner organisations for referral opportunities across Derbyshire.

You will travel across Derbyshire and hold a valid UK driving licence with access to a vehicle. The role offers a generous base salary, pro-rata for part time, and benefits such as pension, development funds, and bi-annual pay reviews.

Qualifications

• Experience of and track record of success working in a sales-oriented environment in an account management or business development role.
• Experience of working as part of a multi-function service delivery team.

Responsibilities

• Business Development/Outreach: Identifies opportunities and converts effectively, explaining fully and selling in the benefits of the programme to partners and potential participants.
• Identifies and proactively seeks other referral source opportunities.
• Maximises on repeating business and developing existing accounts.
• Identifies organisations with potential for providing referrals to other Reed in Partnership locations and Supply Chain Partners.
• Attends various events across the region to help promote brand exposure and promote our services to various stakeholders – Jobs fairs, Community Events.
• Customer Service and Relationship Management: Educates operations teams about volumes and types of members identified from key referral source partners.

Skills

Sales-oriented

Account management

Business development

Multi-function team

Job description

Pay Range

£31,000 to £33,400

Job Description

Do you have experience in a business development role? Do you enjoy being out and about and engaging with external stakeholders? Then consider the role of Engagement Officer at Reed in Partnership! It is also essential that you have a valid UK driving licence with access to a vehicle as you will be expected to travel across Derbyshire. Internal applications for this role close on 22/09/2026

What is this role about? An Engagement Officer is responsible for the sourcing of sustainable stakeholder organisations (partners) for referral opportunities to the Connect to Work contract across Derbyshire.

Responsibilities

• Business Development/Outreach Identifies opportunities and converts effectively, explaining fully and selling in the benefits of the programme to partners and potential participants
• Identifies and proactively seeks other referral source opportunities.
• Maximises on repeating business and developing existing accounts.
• Identifies organisations with potential for providing referrals to other Reed in Partnership locations and Supply Chain Partners
• Attends various events across the region to help promote brand exposure and promote our services to various stakeholders – Jobs fairs, Community Events
• Customer Service and Relationship Management Educates operations teams and about the volumes and types of members identified from key referral source partners.
• Ensures all stakeholder engagement services are delivered in accordance to Key Performance Indicators (KPIs) identified within SLAs.
• Service Delivery and Recovery Ensures information on referrals are communicated promptly to the operations teams.
• Ensures all outstanding referral opportunities are highlighted to the operations teams.
• Service and Support Collates all necessary contractual paperwork within agreed timescales.
• Provides feedback to operations teams in a format agreed with management.

What’s in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays
• Reed Pension Scheme
• Award Winning Management & Leadership training
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be found on our website

To be successful in this role, we are looking for someone with:

• Experience of and track record of success working in a sales-oriented environment in an account management or business development role
• Experience of working as part of a multi-function service delivery team.

Engagement Officers attributes include:

• Achievement Orientation
• Challenge and Resilience
• Flexibility and Adaptability
• Honesty and Integrity
• Impactful Communication
• Planning and Decision Making
• Selling and Influencing
• Team Orientation

Technical skills including good knowledge of local labour market, good knowledge of local partners/stakeholders including but not limited to Community and Voluntary Sector Organisations, Local Authorities, GPs, Health Workers and other service providers, analytical ability to use intelligence to maximise on business opportunities, very strong written and verbal communication skills, negotiation skills, accomplished networking skills, organisational and time management skills, ability to build professional relationships effectively.

Personal interests including interest in people and willing to go the extra mile.

Personal circumstances including willingness to travel locally. UK Driving Licence with access to a vehicle.

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity.

We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Whilst some roles are advertised as Full-Time, we may be able to consider applicants who are looking to work on a Part-Time basis.

Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.

We have an on-going strategic priority to make this a great place to work. We are a family-owned company. We think this makes us unique compared to a lot of other companies. It is fundamental to the way our workplaces operate, the decisions we make and how we treat each other. Our workplaces have been recognised for multiple awards. Most recently we were really proud to be presented with three UK Employee Experience Awards in 2022: Gold for Best Talent Management Programme, Silver for Diversity and Inclusion and Bronze for Best Large Company to Work For.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.