Partner Success Manager

Armis Inc.; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company in cyber security is looking for a Partner Success Manager to enhance partner relationships and ensure service delivery success. The role includes developing success plans and requires strong experience in customer success and knowledge of the MSP sector. Join us for a rewarding career with great benefits and a focus on work-life balance.

Benefits

Comprehensive health benefits

Discretionary time off

Paid holidays including monthly days off

Inclusive and diverse workplace

Qualifications

• 2+ years experience in customer/partner success role or Partner Sales.
• Strong knowledge of MSP and professional services in the cyber-security space.
• Fluent in English; German or French is a plus.

Responsibilities

• Build and maintain strong relationships with partner organizations.
• Develop and execute services success plans for key Partners.
• Work cross-functionally with Customer Success, Sales, and Operations.

Skills

Customer Success

Partner Relations

Communication

Cyber Security Knowledge

Job description

Armis, the cyber exposure management & security company, protects the entire attack surface and manages an organization’s cyber risk exposure in real time.In a rapidly evolving, perimeter-less world, Armis ensures that organizationscontinuously see, protect and manage all critical assets - from the ground tothe cloud. Armis secures Fortune 100, 200 and 500 companies as well asnational governments, state and local entities to help keep criticalinfrastructure, economies and society stay safe and secure 24/7.

Armis is aprivately held company headquartered in California.

At Armis, our Partner Success Manager is an integral part of our mission within our Partner Success Team. The Partner Success team at Armis is highly team-oriented; we strongly believe that strategies yielding success in one area can be utilized to replicate success elsewhere. Our Partner Success Managers thrive on doing whatever it takes to make our customers and partners successful, and have proven themselves over years of working in a variety of customer or partner facing positions.

Responsibilities:

• Work with Armis’s services Partners as they build strong capabilities for deployment and other advanced services based around the Armis portfolio.
• Build and maintain strong relationships with multiple contacts within assigned partner organizations
• Develop and execute services success plans for key Partners.
• Measure Partner health and maturity, and report to Partner Success leadership.
• Connect Armis technical SMEs to Partner resources to ensure successful services delivery.
• Work cross-functionally across Armis, including with Customer Success, Delivery Assurance, Sales, Partner Sales and Partner Operations to ensure Partner success.

What You Bring To The Team:

• 2+ years experience in customer/partner success role, Partner or Direct Sales role, with broad exposure across regional, national and GSI partners.
• Strong knowledge of the MSP and professional services space, preferably related to the cyber-security industry
• Passion about working in the partner community and worked in or built a partner program in the past.
• You will need to speak fluent English and ideally either German or French

The choices you make in your career journey matter. You want to do interesting work in an important field while also having time to live your life, which is why we place so much value in your life-work balance. Armis sets you up for success with comprehensive health benefits, discretionary time off, paid holidays including monthly me days, and a highly inclusive and diverse workplace. Put your unique experiences and perspective to work in an environment where they will enable you to thrive, grow, and live your life with integrity.

Armis is proud to be an equal opportunity employer. We never discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected (or not) status. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.

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