Partner Success Facilitator

Live Nation Entertainment Inc; Greater London; On-site; GBP 70,000 - 110,000; Part time

Job summary

Live Nation Entertainment Inc is seeking a Senior Manager / Associate Director to lead Partner Success for a high-volume portfolio within Marketing Partnerships. You will drive day-to-day delivery, coordinate with the Head of Account Management, and ensure plans are executed with excellence across festivals and live events.

You will build strong partner relationships, identify growth opportunities, and streamline processes and tools to improve efficiency.

Qualifications

• Experience managing partnerships for entertainment or sport brands.
• Ability to manage multiple projects with tight deadlines.
• Excellent written and verbal communication skills.

Responsibilities

• Day-to-day management of a wide portfolio of varied clients and partnerships.
• Aiding partners with taking a plan into execution, ensuring actions are progressing and deadlines are met.
• Provide clear status updates to the partner and Head of Account Management.
• Manage partner expectations effectively and raise potential challenges early.
• Develop and maintain relationships with key Live Nation teams to ensure program delivery and results.
• Develop understanding of client’s business and identify opportunities for business and/or brand growth.

Skills

Rights holder experience

Partnership management

Organisation skills

Communication skills

Budget planning

Growth mindset

Proactive problem solving

Detail oriented

Situational awareness

Job description

Job Summary:Company: Live NationDepartment: Marketing PartnershipsLocation: Farringdon, LondonReports to: Head of Account ManagementWorking Hours: Mon – Fri 10 – 6 with occasional evenings and weekends as requiredContract type: Fixed Term (1 year)Level: Senior Manager / Associate DirectorRole DescriptionThe Partner Success Facilitator is responsible for driving the day-to-day delivery and momentum of a high-volume portfolio of Live Nation brand partnerships, ensuring that agreed partnership plans are executed efficiently, consistently and to a high standard.Reporting into the Head of Account Management, this role takes the strategic direction, priorities and partnership plan set by the Head of Account Management and turns these into clear actions, timelines and deliverables. Across the year, the Partner Success Facilitator may manage the execution of up to 20 partners, acting as the key day-to-day point of contact for progress, updates and delivery.The role is fundamentally about making partnership execution feel easy. You will guide partners through Live Nation’s processes, help them navigate the complexities of delivering across festivals and live events, anticipate what needs to happen next and ensure projects continue to move forward. You will be a knowledgeable, confident and a trusted resource for partners.The Partner Success Facilitator will be encouraged to find opportunities to simplify, standardise and improve ways of working, identifying where processes/ templates/ technology and tools can be used across multiple partnerships to create a slicker and more efficient festival season.Alongside delivery, you will develop a strong understanding of each partner's objectives and activity, enabling you to identify potential opportunities for growth, additional rights or expanded activity. These opportunities will be fed back into the Head of Account Management to develop and deploy appropriate growth and upsell strategies.Success in this role will be measured through partner satisfaction, quality and efficiency of execution and delivery against agreed plans.What it’s like to work in the TeamIn Live Nation Marketing Partnerships we work with a large number of brands to deliver commercial partnerships in the live music space - yes music is at the heart of what we do, but brand strategy and searching for new, creative ways to connect brands with our passionate fans is really what makes us excited.Who you areCompetencies / Skills / Knowledge / ExperienceExperience at a rights holder (entertainment or sport)Proven success at managing partnershipsSuperior organisation skills including managing multiple projects simultaneouslyExcellent communication skills, both written and verbalBudget planning and confidence with reportingHaving a growth-mindsetBehavioursThe following attributes determine how the role will be carried out and are required to be a success, you will be asked for examples of this as part of the hiring process:Proven ability to work calmly and efficiently under pressureProactive and solutions orientatedDetail orientated, prepared and focusedExcellent situational awarenessWhat the role includesDay to Day Management of a wide portfolio of varied clientsAiding partners with taking a plan into execution, ensuring actions are progressing and deadlines are metProvide clear status updates to the partner and Head of Account ManagementManage partner expectations effectively and raise potential challenges early.Develop and maintain relationships with key Live Nation teams to ensure the desired program delivery and results for clientsDevelop understanding of client’s business and identify opportunities for business and/or brand growthThis role is part of a hard working machine, therefore collaboration and team work is vitalEqual OpportunitiesWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.The CompanyLive Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.comAPPLICATION DEADLINE: Monday 2nd November 2026. We reserve the right to close applications at anytime so encourage early application where possible.#LI-SL1Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.