Promoter Assistant

Live Nation Entertainment Inc; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Tickets to shows

Unlimited annual leave

Onsite gym

Coffee bar and subsidised lunches

Staff events

Job summary

Live Nation Entertainment, in London, seeks a Promotions Assistant to support UK concert promotions across venues, theatres, arenas and stadia. You will assist with tour routing, costings, contracts, and stakeholder coordination in a fast-paced team.

Successful candidates will have strong communication skills, knowledge of venues and artists, and the ability to manage multiple tasks and deadlines in a dynamic music environment. Some evening/weekend work may be required.

Qualifications

• Excellent communication skills and ability to multitask in a fast-paced environment.
• Strong MS Office and spreadsheet skills to manage data and schedules.
• Ability to plan and organise workload in a dynamic, high-volume setting.
• Solid knowledge of venue/general touring industry and passion for music/concerts.
• Ability to build and maintain relationships within the music industry.
• Extensive knowledge of artists, music genres, and audiences.
• Understanding of the agents/managers/artists value chain.
• Creative problem-solving and pragmatic decision-making.
• Understanding how the role contributes to wider business goals.
• Keeps up-to-date with touring and festival market changes.
• Understands how to prioritise commercial opportunities.

Responsibilities

• Source availabilities with venues and route tours.
• Manage holds, challenging dates, and keep records of holds.
• Prepare tour costings and budget templates.
• Confirm shows with stakeholders and update itineraries.
• Process show sign-offs and insurance for shows.
• Coordinate with the office admin for contracts and permits.
• Forecast tour sales and monitor ongoing tours to flag issues.
• Answer and direct phone calls and manage guest lists.
• Update reps with accurate information and communicate internally.
• Raise invoices as part of administrative tasks.
• Occasionally arrange travel and accommodation; calendar coordination.
• Respond to queries from internal departments and external contacts.
• Support promoter in developing new talent for LN across genres.
• Evening/weekend attendance at occasional shows.

Skills

Effective communication

MS Office skills

Workload planning

Touring industry knowledge

Music industry relationships

Artist knowledge

Industry value chain

Problem solving

Strategic alignment

Touring/festival updates

Commercial priorities

Job description

Job Summary:

Company: Live Nation

Department: Promotions

Location: Farringdon, London

Reports to: SVP Touring

Working Hours: 40 plus additional hours required by the business

Contract Type: Permanent

Role Description

The UK Promoting department is responsible for Promoting thousands of concerts throughout the UK every year. From worldwide headline acts to up and coming new talent, our promoters look after artists across all genres of music in a variety of clubs, theatres, arena and stadia. Our most recent additions to the Promoting team are looking for a hard-working individual to assist them on all aspects of this incredibly busy and fast-moving business.

What we can offer you

Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

Who you are

Competencies / Skills / Knowledge / Experience

• Effective communicator
• Highly adept at working with spreadsheets and databases – good working knowledge of MS Office
• Ability to plan and organise own workload in an incredibly fast paced environment
• Strong knowledge of venue/general touring industry and a keen interest in music/concerts
• Ability to establish and develop relationships within the Music industry
• Extensive knowledge of artists, music, genre, and audience.
• Understands relationship between agents, managers, artists, and overall value chain
• Generates unique but workable and useful solutions to difficult problems
• Understands how the job/department fits in to the wider goals of the business and the industry as a whole
• Always up to date on changes to the touring and festival market
• Able to understand commercial priorities and highest value relationships

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

• Attention-to-detail
• Self-motivated team player
• Flexible approach
• Good interpersonal, relationship management and negotiation skills
• Ability to lead from the front showing best practice across all disciplines
• Does not make excuses for errors or problems; acknowledges and corrects mistakes
• Promotes cooperation and commitment within a team to achieve goals and deliverables
• Encourages team unity through sharing information or expertise, working together to solve problems, and putting team success first

What the role includes

• Sourcing availabilities with venues and routing tours
• Managing holds, challenging dates, keeping records of what is held
• Gathering venue and tour information to prepare accurate tour costings and budget templates
• Confirming shows with stakeholders, sending, and updating tour itineraries
• Processing show sign offs and placing insurance for shows
• Working closely with the office administrator to ensure artist/venue contracts and work permits are processed in a timely manner
• To project tour sales and keep up to date with ongoing tours from confirmation to show date – highlighting problem areas
• Answer and direct phone calls
• Updating and sending guest lists
• Updating reps with correct info
• Raising invoices
• Occasionally booking travel, hotels etc. and diary coordination
• Dealing with all incoming queries from internal departments (accounts, ticketing, marketing etc) and external contacts (agents, venues, other promoters, etc)
• To work with Promoter and develop new talent and aim to bring artists into LN covering a number of different genres
• On occasion you will be required to attend shows in the evenings and on weekends
• Build both formal and informal professional relationships
• Anticipates, and responds timely to artist/agent needs
• Provides artist status reports and progress updates
• Focus on the artists’ business results. Going beyond basic service expectations to help artists implement complete solutions
• Delivers products and services when and where the artist needs them. Explores options when unable to deliver a requested product or service, and pursue solutions until the artist is satisfied
• Seeks artist feedback and ensures needs have been fully met
• Seek ways to improve service delivery. Assess the organization and its services from the artist’s point of view.

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com