Part Time Welfare Rights Officer

EVH; Glasgow; Hybrid; GBP 15,000 - 19,000; Part time

Benefits offered by this job

40 days leave pro rata (inclusive of 0

Defined Contribution Pension Scheme

Job summary

Southside Housing Association invites applications for a part-time Welfare Rights Officer in Glasgow to deliver a Welfare Benefit Advice service to carers in the Glasgow South Carer’s Service. The post is funded until March 2028 and offers 21 hours per week.

The successful candidate will have deep knowledge of UK and Scottish welfare benefits, help clients maximise income, challenge decisions and prepare for tribunals, working with the existing Welfare Rights and Money Advice teams to provide

Qualifications

• In-depth knowledge of UK and Scottish welfare benefit systems.
• Deliver specialist welfare rights advice and support.
• Assist clients to maximise income and challenge decisions.
• Collaborate with other support services for holistic care.

Responsibilities

• Deliver Welfare Benefit Advice to carers.
• Assist clients to maximise income and challenge decisions.
• Prepare and support clients for tribunals.
• Work with Welfare Rights, Energy and Money Advice Service and other teams.

Skills

Welfare rights

Communication

Advocacy

Tools

IT packages

Job description

• Position: Part Time Welfare Rights Officer
• Location: Glasgow
• Hours: 21 hours per week
• Grade: EVH Grade 7
• Contract: Funded until 31st March 2028
• Closing Date: 22 September 2026, 12:00

Benefits Include:

• 40 days leave pro rata (inclusive of statutory leave)
• Defined Contribution Pension Scheme

We have a great opportunity for the right person to join our team at Southside Housing Association.We are a friendly, forward-thinking organisation where innovation, flexibility and positive communication is embraced.Our focus is on quality of service and helping others.

If you like to work in a fast-moving environment with a varied workload and have excellent communication and problem-solving skills this could be for you.

We are looking to recruit a part time Welfare Rights Officer with relevant knowledge and skills to help deliver a Welfare Benefit Advice service to the Glasgow South Carer’s Service. The post is currently funded to March 2028. The service will be managed by Southside Housing Association and will be available to carers living in the South of Glasgow.

The successful candidate will have an in-depth knowledge of both the UK and Scottish Welfare Benefit systems and be able to deliver specialist welfare rights advice and support to people with caring responsibilities, their relatives and those they care for. They will assist clients to maximise their income, challenge benefits decisions and to prepare and support them in preparation for tribunals if appropriate. They will work closely with the existing Welfare Rights, Energy and Money Advice Service and with other community support services, ensuring a holistic person-centred approach.

In today’s environment, the ability to work in a changing environment with competing pressures is necessary and the successful candidate will be a team player with a “can do” attitude and the desire to learn new things while ensuring that our customers receive the best possible service.

A competence in using IT packages will be required.

Closing Date: 12 noon on Tuesday 22 nd September 2026.

Interviews will be held on Wednesday 30 th September 2026.

The Association is an equal opportunities employer.