Part-Time Veterinary Front Desk & Client Care

Pets at Home Limited; Port Talbot; On-site; GBP 12,000 - 15,000; Part time

Job summary

Pets at Home Limited in Port Talbot is seeking a Veterinary Receptionist to join our client care team. You’ll create a welcoming, professional experience for every client and patient, handling appointments, enquiries and front-of-house tasks.

This part-time role offers 26 hours per week across four weekdays with two 6-hour shifts plus every other Saturday. Training provided, you’ll work closely with the veterinary team to ensure smooth day-to-day operations and accurate records.

Qualifications

• Ideally, you'll have previous experience working in a veterinary reception role, but this isn't essential as full training will be provided.
• We're looking for someone who is friendly, organised, compassionate and passionate about delivering excellent client care.
• Has excellent communication and customer service skills.
• Is compassionate and understands the importance of providing outstanding client and patient care.

Responsibilities

• Providing exceptional customer service and building strong client relationships
• Managing appointments, enquiries and client communications
• Supporting the veterinary team with day-to-day administrative tasks
• Processing payments and maintaining accurate client records
• Helping to ensure the smooth running of reception and front-of-house services
• Working collaboratively with the wider practice

Job description

Pets at Home Limited in Port Talbot is seeking a Veterinary Receptionist to join our client care team. You’ll create a welcoming, professional experience for every client and patient, handling appointments, enquiries and front-of-house tasks.

This part-time role offers 26 hours per week across four weekdays with two 6-hour shifts plus every other Saturday. Training provided, you’ll work closely with the veterinary team to ensure smooth day-to-day operations and accurate records.